Principal Strategic Agency Manager, Google Customer Solutions

8 Hours ago • 10 Years + • Business Development • $168,000 PA - $249,000 PA

Job Summary

Job Description

The Principal Strategic Agency Manager at Google Customer Solutions will focus on influencing budget allocation to increase digital capabilities and strengthening long-term commercial growth partnerships within agencies. This role involves working with C-level executives and cross-functionally across all management levels to drive product adoption and growth across a portfolio of agency clients. Responsibilities include delivering against quarterly business objectives, owning a portfolio of agencies, working across agency levels to grow new and existing business, collaborating with Large Customer Sales (LCS) Agency counterparts, and shaping the agency program. The ideal candidate will possess strong executive influencing skills, experience managing digital advertising campaigns, and a deep understanding of agency business models.
Must have:
  • 10+ years experience in relevant industries
  • C-level executive interaction experience
  • Partnership & agreement management
  • Deliver against quarterly business objectives
  • Grow agency business by driving product adoption
Good to have:
  • Experience assessing and achieving agency success
  • Managing digital advertising campaigns
  • Knowledge of traditional vs. online marketing
  • Knowledge of agency business models
  • Ability to manage multiple projects simultaneously
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries.
  • Experience in working with C-level executives and cross-functionally across all levels of management.
  • Experience in managing agreements or partnerships.

Preferred qualifications:

  • Experience in assessing and achieving agency success via business techniques, including effective questioning, objection handling, compelling narratives, storytelling, and engaged selling.
  • Experience in managing digital advertising campaigns with a focus on both performance and brand marketing.
  • Knowledge of traditional versus online marketing strategy and tactics.
  • Knowledge of agency business models (e.g., digital and traditional), customer retention, growth and new business acquisition for agencies.
  • Ability to own a portfolio in a business context, and consistently achieve goals and business objectives to drive growth.
  • Ability to lead and manage multiple projects with a range of internal and external stakeholders simultaneously.

About the job

The Agency Partnership team is a high-performing team that motivates customer success by partnering with agency partners. Strategic Agency Managers are sellers who leverage their executive influencing skills to partner with traditional media agencies and increase the value that Google media brings to their agency business and their customer's businesses in order to motivate business growth and product adoption for Google.

In this role, you will focus on influencing budget allocation to increase digital capabilities and strengthening long-term commercial growth partnerships within our agencies, motivating business growth and product adoption across the broader portfolio of agency-managed accounts. You will motivate alignment on the allocation of the resources for these agencies, to fuel your growth enablement initiatives, collaborating with client strategists and product specialists to deliver mutual business growth to our agencies, their customers, and to Google. You will also develop the capabilities of assigned agencies across all levels of the organization to enable sustainable business growth for all parties.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $168,000-$249,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Deliver against quarterly business and product growth objectives. Grow agency business by driving product adoption and growth across portfolio of Agency clients.
  • Own a portfolio of agencies by understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
  • Work across levels of agency partners to grow new and existing business consistently, while prioritizing and delivering outstanding business experiences to Google's agency partners.
  • Collaborate with Large Customer Sales (LCS) Agency counterparts on cross-channel agencies, align on product priorities with Google Customer Solutions to provide a cohesive experience to our agencies and their clients.
  • Shape the agency program by being a thought partner for the Agency Lead on initiatives and agency-level planning.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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