R&D Adopt & Sustain

Overview

The Specification Data & System Administration (SDSA) Assistant Scientist’s role will be primarily focused on the administration of data input into the Specification System (on SAP PLM), optimizing Business Process, delivering Training on SAP PLM and/or supporting Product Developers with SAP PLM troubleshooting.

Responsibilities

Support Reporting Lead/ Sr.Managers/ Managers delivering against information needs articulated by Business Partners; addressing business questions and process requirements

• Provide customer consultations for R&D’s Foods Snacks formula specification and documentation applications.
• Troubleshoot system, product, and process issues by identifying issues and facilitating resolution.
• Collaborate with IT to assess and implement changes from key customers, including regulation updates from Regulatory Affairs and Food Safety.
• Coordinate special project requests in R&D’s Foods Legacy Applications aligned with different internal stakeholders.
• Provide classroom and 1:1 customer training on R&D’s Foods Applications and specification standards, including specification template documents used in R&D’s Innovation projects for new and existing users and regional administrators.
• Create and maintain User Acceptance Testing process including Scope, Entrance and Exit criteria.
• Lead User Acceptance Testing for R&D’s Foods SAP Applications--collaborating with IT to raise defects and facilitate retests.
• Perform system testing for new software releases for upgrades and enhancements.
• Handle system updates and communication with end users and stakeholders.
• Provide user management, security, and proprietary access to R&D software outside of R&D.
• Provide data maintenance and implementation for SAP systems including data cleanup and maintenance of reference information (tables, validated lists, and properties in the database).
• Serve as systems and specification Subject Matter Expert for R&D’s formula standards, history, business processes, and documentation.
• Provide formula-related product development and project support for R&D’s Foods’ Portfolio.
• Create and maintain workflows for Innovation product launches and projects.
• Create or revise control documents/forms/templates for specifications for R&D finished formula projects.
• Create, maintain, and publish monthly metric reports for SDSA applications.