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Regular Application Manager

Bucharest, Romania (On-site)

Regular Application Manager

1 Hour ago • 3 Years + • Administrative

About the job

Summary_{By Outscal}

5 skills required for this role

Test your skills to join the top 1% applicants for this job

sql

powershell

communication

networking

cross-functional

Must have:

Strong technical background
3+ years Application Support experience
SQL Server experience
Windows PowerShell experience
Networking knowledge
Incident Management familiarity
Agile methodology knowledge

Good to have:

ITIL v3/v4 certification
German language skills

Perks:

Highly professional environment
Work with high-level financial instruments
Career development opportunities
Creative, open-minded work environment
Team-oriented and fun work environment

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Project description

We are looking for the best people to help create the next big thing in digital banking.
Reason to join us
• We offer the opportunity to work in a highly professional environment where you will work with high-level financial instruments
• We want you to be part of our success story and give you reasons to be proud of what you achieved as part of our fabulous team
• We give you the opportunity to develop yourself and evolve in your career via our fantastic technical, business-related or soft skills training
• We encourage creative-thinking in our great open-minded work environment. Frequently the relaxation rooms are the place where the most ambitions ideas are born.
• We are not just professional teams, we are also friends who have fun working together
• If you are an active person and you feel motivated by the creation/development of software solutions, then this is the place to be, you will not get bored.
What is INMAP OCR
• optical character recognition software which extracts data from scanned documents that DB receives from its customers(opening/closing bank accounts, loans etc)
• We are using a tool called SmartFIX provided by a german vendor, Insiders Technologies.
• SmartFIX is using a proprietary programming language called SPL. We also frequently use Powershell, cmd line, SQL, networking etc. We have a new project using Google docAI solutions.
• Volumes: 8 million pages processed per month
• We are working in an international team, with people based both in Germany and Romania. We have an L2 support team based in India.
• We have development and testing team and also BUS operators based in Germany and we also an AM team and another developer in Bucharest.

Responsibilities

Troubleshoot and resolve software issues

Collaborate with Development team as needed to provide solutions

Collaborate with cross-functional teams to manage and maintain the application infrastructure, including policy configuration, profile deployment, software distribution and certificate installation

Provide Root Cause Analysis when requested

Monitor application health, security compliance, and performance, taking proactive measures to address any issues that arise

Deliver new and improved capabilities in systems monitoring, recovery and stability aspects of the system.

Assist in the setup and configuration of new platform infrastructure

Respond to and resolve escalated technical issues related to the application

Create and maintain documentation related to best practices and troubleshooting guides

Perform Application and DB script deployment

Other support-related activities

Skills

Must have

Strong technical background with excellent problem solving and multi-tasking skills

Minimum 3 yrs or more of Technical / Application Support experience

Strong service oriented experience / background

Experience in IT Service Operations

Experience with SQL Server mandatory

Experience with Windows Powershell mandatory

Networking knowledge

Familiar with Incident Management processes and tools

Familiar with Agile methodology

Nice to have: ITIL v3/v4 certification

Soft Skills:

Good communication skills

Ability to function as part of an international team with different locations

Ability to work in a fast-paced and quickly changing environment

Languages:

English is mandatory(medium-advanced level)

German

nice to have

Nice to have

N/A

Other

Languages

English: C1 Advanced,Romanian: C1 Advanced

Seniority

Regular

View Full Job Description

About The Company

Luxoft

362 Active Jobs

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.