Senior Development and Demo Applications Administrator

2 Months ago • 5 Years + • Administartive

Job Summary

Job Description

The Senior Development and Demo Applications Administrator will oversee the governance and management of over 150 applications. This role is crucial for supporting technical teams (Products, Presales, Postsales, Customer Support, and more) in leveraging these apps for building connectors, solutions, supporting customers, troubleshooting issues, and creating impactful demos. The candidate will define a strategy for procuring and managing applications, instances, and credentials. The role involves supporting user requirements, managing budgets, handling intake and procurement processes, and ensuring initial setup and configuration of demo instances.
Must have:
  • 5+ years of application management and IT governance.
  • Experience with administering applications and configurations.
  • Experience in managing budgets and procurement processes.
  • Excellent troubleshooting and problem-solving skills.
Good to have:
  • Experience in a customer support or user-facing role.
  • Familiarity with platform administration, integration development.
  • Knowledge of IT infrastructure and cloud services.

Job Details

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We seek a highly organized and proactive Demo Applications Manager to oversee the governance and management of over 150+ applications. This Senior IC role is critical in supporting all our technical teams (Products, Presales, Postsales, Customer Support, and many more) in leveraging these apps to build and maintain new connectors, solutions, support customers, troubleshoot connector issues, and create impactful and meaningful demos and POCs. This Senior IC role will define a strategy to procure and manage hundreds of new apps, instances, and credentials, support user requirements, manage budgets, handle the intake and procurement processes, and ensure demo instances' initial setup and configuration. The ideal candidate will have a blend of technical expertise and strong interpersonal skills to manage and support our demo environment effectively.

  • Governance and Management:

    • Oversee the governance and lifecycle management of 150+ demo applications.

    • Develop and enforce policies and procedures for demo instance usage and maintenance.

    • Monitor and ensure compliance with organizational standards and best practices.

  • Application Administration:

    • Administer demo applications by adding users, configuring permissions, and assigning licenses.

    • Perform complex configurations to ensure applications work properly and align with organizational intentions.

    • Regularly review and update application settings to maintain optimal performance and security.

  • User Support:

    • Act as the primary point of contact for user requirements and support related to demo instances.

    • Provide timely and effective support to users, addressing any issues or concerns.

    • Conduct training sessions and create documentation to assist users in utilizing demo instances effectively.

  • Setup and Configuration:

    • Perform the initial setup and configuration of demo instances, ensuring they meet user requirements.

    • Collaborate with technical teams to ensure seamless integration and functionality of demo applications.

  • Budget Management:

    • Develop and manage budgets for demo instances, ensuring cost-effective utilization of resources.

    • Track and report on expenditures, identifying opportunities for cost savings.

  • Intake and Procurement Process:

    • Manage the intake process for new demo instance requests, ensuring alignment with organizational goals. 

    • Collaborate closely with the procurement team on the procurement process, including vendor selection and purchase order management.

  • Renewals Management:

    • Track and manage the renewal process for all demo application licenses and subscriptions.

    • Ensure timely renewals to avoid any service disruption.

    • Collaborate with the procurement team to negotiate renewal terms with vendors to secure the best possible rates and conditions.

  • Productivity and efficiency:

    • Analyze and identify repetitive administrative tasks to design and implement automation solutions for improved efficiency. Examples might be user creation, license allocation or removal, connection creation in demo workspaces, and many more.

Requirements

Please, note: In this role, you will be supporting the EMEA/US business hours from 2 pm to 11 pm IST!

Qualifications / Experience / Technical Skills

  • University degree or equivalent educational experience, ideally in a technical or engineering field or equivalent industry experience.

  • Minimum of 5+ years of experience in application management, IT governance,  administering applications and performing complex configurations.

  • Proven track record of managing budgets and procurement processes.

  • Experience in a customer support or user-facing role is highly desirable.

  • Certification, formal training, or deep familiarity with platform administration, integration development, and platform architecture is advantageous.

  • Familiarity with process orchestration, workflow tools, Business Process Management, Robotic Process Automation, or other automation products.

  • Excellent troubleshooting and problem-solving skills.

  • Strong understanding of application management and governance.

  • Experience administering applications, including user management, permissions configuration, and license assignment.

  • Familiarity with concepts like Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Identity Federation. Understanding of OAuth 2.0, OpenID Connect (OIDC), and SAML protocols. Experience setting up and configuring IDPs like Okta.

  • Familiarity with setup and configuration of software applications.

  • Knowledge of IT infrastructure and cloud services is a plus.

  • Ability to document configurations, settings, and processes.

  • Proficiency in budgeting and financial management.

Soft Skills / Personal Characteristics

  • Excellent organizational and multitasking abilities.

  • Strong communication and interpersonal skills.

  • Ability to work independently and as part of a team.

  • Problem-solving mindset with attention to detail.

  • Customer-focused approach with a commitment to providing high-quality support.

  • Technologically adept and quick to grasp new systems and concepts

Please respond to the Job Application Questions below with thorough and honest answers - concise yet detailed responses will distinguish you in our selection process. 
All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

(REQ ID: 1934)

Similar Jobs

broadcom - Senior Software Engineer

broadcom

Palo Alto, California, United States (On-Site)
2 Months ago
Qualcomm - TRM Analyst - flexible location in Italy

Qualcomm

Milan, Lombardy, Italy (On-Site)
1 Month ago
Capgemini - Artwork Project Management

Capgemini

Kolkata, West Bengal, India (On-Site)
2 Months ago
Coda - Accountant

Coda

Bangkok, Thailand (Hybrid)
1 Month ago
Ansys - Lead DevOps Engineer

Ansys

Waterloo, Ontario, Canada (On-Site)
1 Month ago
Marsh McLennan - Plan Administrator – Life, Accidents and Savings

Marsh McLennan

Madrid, Community Of Madrid, Spain (Hybrid)
2 Months ago
Celestial AI - Administrative Assistant

Celestial AI

Santa Clara, California, United States (On-Site)
2 Weeks ago
PhonePe - Specialist - Benefits Administration

PhonePe

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Capgemini - Storage Administrator (Powerflex)

Capgemini

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Apexon - Administrative Assistant

Apexon

Austin, Texas, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Putnam - Director, RWE & Biostatistics

Putnam

Kraków, Lesser Poland Voivodeship, Poland (Hybrid)
1 Month ago
Glean - Tech Lead Manager (TLM)

Glean

Bengaluru, Karnataka, India (On-Site)
8 Months ago
Fortra - Application Security Testing Lead

Fortra

Argentina (On-Site)
1 Week ago
HCL Tech - Senior Technical Lead Java Spring Boot AWS Docker

HCL Tech

Texas, United States (On-Site)
2 Months ago
Illumina - Director, Clinical Laboratory

Illumina

Foster City, California, United States (On-Site)
2 Months ago
Publicis Groupe - Influencer Marketing - Social Analyst

Publicis Groupe

Bogota, Colombia (Hybrid)
2 Weeks ago
Tesla - Vision Systems Engineer

Tesla

Brandenburg, Germany (On-Site)
5 Months ago
buffalo buffalo  - Senior Unity Developer

buffalo buffalo

Vancouver, British Columbia, Canada (Hybrid)
3 Months ago
Toast - Product Counsel, Toast Payroll & HR Suite

Toast

Chicago, Illinois, United States (Hybrid)
1 Month ago
Palo Alto Networks - Senior Technical Support Engineer, Focused Services

Palo Alto Networks

Bengaluru, Karnataka, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Hyderabad, Telangana, India

Ion - Senior QA Analyst

Ion

Noida, Uttar Pradesh, India (On-Site)
1 Year ago
PhonePe - Software Engineer - Backend

PhonePe

Pune, Maharashtra, India (On-Site)
2 Months ago
Hashlist - Senior Data Engineer

Hashlist

Pune, Maharashtra, India (Hybrid)
9 Months ago
Nagarro - Associate Staff Engineer

Nagarro

Gurugram, Haryana, India (On-Site)
9 Months ago
Paytm - Sales Team Lead

Paytm

Agra, Uttar Pradesh, India (On-Site)
1 Month ago
Toast - Principal Data Scientist - Credit Risk/Lending

Toast

Bengaluru, Karnataka, India (Hybrid)
7 Months ago
luxsoft - DevOps Engineer

luxsoft

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Studio Image Works - Graphic designer

Studio Image Works

Gurugram, Haryana, India (On-Site)
1 Year ago
Ringtail Interactive - Invoicing Software for Small Businesses

Ringtail Interactive

India (On-Site)
1 Month ago
Wolters Kluwer - Sr. IT Security Analyst (IAM Operations + Cyberark)

Wolters Kluwer

Pune, Maharashtra, India (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Administartive Jobs

version 1 - Senior Azure Administrator

version 1

Birmingham, England, United Kingdom (On-Site)
1 Month ago
Game freak - Contract Administrative Assistant

Game freak

Chiyoda City, Tokyo, Japan (On-Site)
1 Month ago
luxsoft - Shift Administrator

luxsoft

Sofia, Sofia City Province, Bulgaria (On-Site)
2 Months ago
Capgemini - Storage Administration

Capgemini

Mumbai, Maharashtra, India (On-Site)
2 Months ago
Workato - Senior Development and Demo Applications Administrator

Workato

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Xplor Technologies - Accounts Receivable Administrator

Xplor Technologies

Newcastle Upon Tyne, England, United Kingdom (Hybrid)
1 Month ago
PermitFlow - Administrative Assistant (International)

PermitFlow

United States (Remote)
2 Weeks ago
ISG - ERP Higher Ed- Student Administration/Campus Sr. Consultant

ISG

United States (Remote)
3 Months ago
Capgemini - VEEAM Backup Administration

Capgemini

Mumbai, Maharashtra, India (On-Site)
2 Months ago
Square - Scale Operator/Administrative Assistant

Square

Bethlehem, Pennsylvania, United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

Workato empowers enterprises to transform their business operations by orchestrating business processes end-to-end and operationalizing AI across the entire organization. Designed with best-in-class security and governance, scalability, performance, and availability, Workato’s low-code, no-code platform makes it easy for IT and business teams to orchestrate their applications, data, and experiences.


With our democratized approach to enterprise orchestration, business technologists are empowered to fuel their organization’s digital transformation. Workato is trusted by over 20,000 of the world's top brands, including Broadcom, Intuit, and Box.

Denver, Colorado, United States (Hybrid)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

Palo Alto, California, United States (On-Site)

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

Palo Alto, California, United States (On-Site)

Bengaluru, Karnataka, India (Remote)

Palo Alto, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Palo Alto, California, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Workato

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug