Senior Product Designer, Creator Insights

Patreon is a media and community platform where creators give their biggest fans access to exclusive work and experiences. Over 300k creators are cultivating fandoms and building their businesses each month. Creators can offer free memberships to fans looking to explore more of their work, paid memberships to give access to exclusive media and community, or sell directly to fans with Shops.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

• 8B+ earned since Patreon's inception

• 30M free new memberships in the first year of launching that option, and

• 10M fans paying each month for exclusive access to creators' work and community.

We're continuing to invest heavily in building the best creator products with the best team in the creator economy and are looking for a Senior Product Designer for our Insights team to support our mission. 

The Insights team at Patreon is critical for helping creators understand their success, measure their impact, and refine their strategies. As the designer on this team, you’ll help creators feel confident in their progress and identify opportunities for growth. You’ll help them deepen fan relationships, and build tools that help them see the value of their work and the strength of their communities. With sharp information design, you'll help make sense of complex data so that it is structured, digestible, and actionable. As creators expand their reliance on traditional social platforms for audience signals, you’ll play a critical role in redefining the insights and engagement tools that empower them to succeed in their creative businesses.

This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Role 

• Proactively discover company-level opportunities and help bring clarity and insight through high-fidelity prototypes and expert storytelling

• Work closely with Research, Product and Engineering to identify, plan, scope and execute end-to-end design solutions

• Work across the entire design organization to develop innovative patterns and systems that are durable, repeatable and achieve a high standard for craft

• Create, collaborate, and iterate on prototypes, high-fidelity visuals, and key flows

• Contribute to the visioning, sequencing, tactics, and execution of a multi-phased overhaul of the product

• Own, redefine, and ship key parts of the core Patreon product

About You 

• 4+ years of crafting end-to-end product design experiences

• Portfolio with demonstrated evidence of shipping world-class customer experiences that have made a significant impact on business metrics

• Deep organization and execution skills, especially in collaboration with multiple stakeholders

• Experience in design thinking methodologies to lead teams toward user-centered outcomes

• A deep commitment to craft & product excellence

• A humble, collaborative, and service-oriented approach to your career

• Scrappiness & bias towards action: we’re building the future of creative independence and changing the way art is made

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win. 

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver.

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

Compensation Range: $180K - $270K