Senior Manager, Solutions Engineering

3 Weeks ago • 5-8 Years • Business Development • Product Management • $120,000 PA - $175,000 PA

Job Summary

Job Description

The Sr. Manager, Solutions Engineering leads a team responsible for Egnyte's cloud-based solutions' success. This role involves direct involvement in high-impact deals, close collaboration with customers and engineering teams on product development, and leadership of a regional Sales Engineering team. Responsibilities include identifying customer needs, developing solutions, presenting value, addressing technical objections, coaching the team, engaging with sales leadership, ensuring team enablement, delivering performance reviews, conducting 1:1s, working cross-functionally, resolving customer issues, and presenting to customers. The ideal candidate has 5+ years of pre-sales SaaS experience and 3+ years of team leadership, strong business acumen, cross-functional collaboration skills, and excellent communication skills.
Must have:
  • 5+ years pre-sales SaaS experience
  • 3+ years team leadership
  • Strong business acumen
  • Cross-functional collaboration
  • Excellent communication skills
Good to have:
  • Security, cloud & web tech knowledge
  • Value-led demo experience
Perks:
  • Competitive salary & benefits
  • Flexible hours & generous time off
  • 401k Retirement Plan
  • HSA with employer contribution
  • Paid Parental Leave
  • Gym, cell phone & internet reimbursement

Job Details

Description

SR MANAGER, SOLUTIONS ENGINEERING 

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.     

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:     

Invested Relationships     

Fiscal Prudence     

Candid Conversations   

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

 

The Sr. Manager, Solutions Engineering leads an elite sales engineering team responsible for pioneering the success of Egnyte cloud-based collaboration, security and governance solutions. The SE Manager not only leads the team but is directly involved in high impact deals across a range of global opportunities. Additionally, they work closely with existing and prospective customers and our engineering teams on product design, deployment, and development of future product capabilities. 

 

WHAT YOU’LL DO: 

  • As a Sr. Solutions Engineering Manager you will play a key leadership role in the Egnyte Revenue Organization
  • Your responsibilities will be to lead a regional team of Sales Engineers who identify customer pain points, uncover new opportunities, develop solutions, present the Egnyte value benefits and address any technical objections
  • You should be highly competent in coaching and guiding the team to develop a winning technical sales strategy
  • Engage directly with Sales Leadership to provide support for pre-sales activities across all Egnyte solutions
  • Ensure that your team is enabled to support all required Egnyte products and solutions along with required sales/soft skills
  • Deliver annual performance reviews while assisting SE's with building out and executing their individual development plans
  • Conduct regular 1:1’s with team members to provide constructive feedback and skills development
  • Work cross-functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback and resolve critical customer situations
  • Interact directly with customers and prospects in support of your team
  • Develop a close working relationship with Solutions to ensure alignment between pre- and post-sales activities
  • Deliver presentations and technical briefings to customers on Egnyte products
  • Assist and manage with critical Egnyte evaluations and POC's

 

YOUR QUALIFICATIONS:

  • 5+ years of experience in a pre-sales role working for a SaaS company
  • 3+ years leading or managing a team
  • Strong business acumen with a focus on seeing the “big picture” and relating Egnyte technology to solving business problems
  • Proven experience working cross-functionally with Sales, Professional Services, Product Management, Product Marketing and Customer Success
  • Ability to perform value-led demos in front of both technical and business focused audiences
  • Knowledge of security, cloud and web related technologies is required
  • Ability to quickly digest and respond to complex information in an appropriate manner
  • Very comfortable interacting with business and technical focused contacts both inside and outside the company
  • Impeccable verbal and written communication skills
  • Comfortable keeping up with technology trends in security and SaaS solutions
  • Open, curious, and receptive to new ideas and ways of doing things

 

COMPENSATION:

  • Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $120 - $175k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.

 

BENEFITS:

  • Competitive salaries and comprehensive benefits
  • Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
  • Paid holidays and sick time
  • 401(k) Retirement Plan (Traditional, Roth and Mega Backdoor Roth)
  • Health Savings Account (HSA) with a generous employer contribution
  • Up to 12wks of paid Parental and Adoption Leave to help you grow your family
  • Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
  • Gym, cell phone, and internet reimbursement
  • Free well-being apps such as Peloton, Carrot, and Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)
  • Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
  • Your own Egnyte account with lifetime access

 

Equal Employment Opportunity

Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

 

Commitment To Diversity, Equity, and Inclusion:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of hr@egnyte.com. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact hr@egnyte.com. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.

 

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