System Engineer
Job Summary
Job Description
The Systems Engineer will provide pre-sales technical support and guidance to sales teams and customers. This includes product demonstrations, presentations, Proof of Concept (PoC), and responding to tenders, as well as providing technical support during the sales process. The Presales Engineer will collaborate with sales teams and customers to understand their needs and offer solutions that meet those requirements. They will also prepare and deliver technical presentations, work with product management and development teams, and stay current on industry trends. They will also provide training and support to customers on the use of the Forescout platform. Forescout is looking for individuals who can collaborate as one team and ensure a world-class customer experience.
Must have:
- Bachelor's degree in Computer Science or related field.
- 5+ years of SE/Presales or technical support experience.
- Strong understanding of network infrastructure and security.
- A strong understanding of IEEE 802.1x and RADIUS is a must.
Good to have:
- Experience with Forescout or similar network security solutions.
3 skills required
Job Details
What We Do
Managing cyber risk, together – Today the modern enterprise is an Enterprise of Things. We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting, and enforcing compliance of every connected thing in a real-time and at scale. Our unified security platform enables enterprises and government agencies to focus on Zero Trust segmentation, IT/OT convergence, and OT/ICS innovation, all supporting our mission and vision.
Join us as we secure the world with our products. We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world’s most challenging security problems. Innovation starts here, everyone’s ideas are valued, visionaries welcomed!
The Systems Engineer will provide pre-sales technical support and guidance to sales teams and customers. This includes product demonstrations, presentations, PoC, Response to tenders, and technical support during the sales process. The Presales Engineer will work closely with sales teams and customers to understand their needs and provide solutions that meet those needs.
What You Will Do
- Provide pre-sales technical support and guidance to sales teams and customers.
- Conduct product demonstrations and presentations.
- Conduct product Proof of Concept and Value.
- Respond to technical questions and requests for information from customers, and respond to RFPs, RFTs, RFQs, etc.
- Work closely with sales teams to understand customer needs and provide solutions meeting those needs.
- Provide technical support during the sales process.
- Prepare and deliver technical presentations that explain products or services to customers.
- Work with product management and development teams to ensure solutions meet customer needs.
- Stay current on industry trends and developments and provide feedback to product management and development teams.
- Provide training and support to customers on the use of the Forescout platform.
What You Will Bring
- Bachelor's degree in Computer Science, Computer Engineering, or a related field.
- 5+ years of experience in a SE/Presales or technical support role.
- Strong understanding of network infrastructure and security, including firewalls, intrusion detection and prevention, and VPNs.
- A strong understanding of IEEE 802.1x and RADIUS is a must.
- Experience with Forescout or similar network security solutions is a plus.
- Strong presentation and communication skills.
- Ability to work independently and as part of a team.
- Willingness to travel as required.
What Forescout Offers You
Managing cyber risk, together – We are led by a visionary leadership team who encourages professional growth and development. We promote a diverse and inclusive culture providing for a collaborative and innovative environment where our team can make an impact on worldwide security while working on technology which is at the forefront of the industry. We are also proud of our competitive compensation and benefits offered. If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity at Forescout. Apply now to find out more!
More About Forescout
Forescout Technologies, Inc. delivers automated cybersecurity across the digital terrain, maintaining continuous alignment of customers’ security frameworks with their digital realities, including all asset types – IT, OT, IoT, IoMT. The Forescout Continuum Platform provides complete asset visibility, continuous compliance, network segmentation and a strong foundation for Zero Trust. For more than 20 years, Fortune 100 organisations and government agencies have trusted Forescout to provide automated cybersecurity at scale. Forescout arms customers with data-powered intelligence to accurately detect risks and quickly remediate cyberthreats without disruption of critical business assets. Learn more at www.Forescout.com.
Our Mission
To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation.
Our Vision
A world where every cyber asset is seen, secure and compliant.
Our Cultural Values
- One Team – We all work together, and we all win together.
- Cyber Obsessed – We are curious about technology, innovative and passionate about solving problems.
- Customer Driven – We listen, we learn, and we make it right.
- Relentless – We're smart, determined, and find a way. We figure stuff out.
- Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.
Our DEI Statement
At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law. By embracing Diversity, Equity, and Inclusion, we aspire to build a successful culture where we work together and win together as One Team.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event.
- #LI-VS1
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