Technical Writer

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Technical Writer for a leading video game company. A globally renowned gaming leader that combines cutting-edge innovation with a collaborative, inclusive culture, empowering creators to shape iconic, immersive gaming experiences. 

You’ll join the Technical Writing team to support Player Support product innovation and enhance player help experiences. This is a 7-2 month of contract opportunity. The role is fully remote.

Technical Writer Responsibilities: 

• Gathering business requirements from the ATVI product team to define and author comprehensive functional and non-functional requirements. 

• Work with Player Support product teams to establish approved wireframes and mock-up solutions for UI/UX initiatives. 

• Assist Player Support product group manage the entire lifecycle of a product from its conception to release. 

• Work with our Player Support Product, Design, Engineering, and Production teams to execute various technology solutions. 

• Collaborate with cross-functional teams within our Publishing. 

• Helps establish acceptance criteria for the project test strategy and test plans. 

• Attend stand-ups, grooming sessions, estimation meetings, retrospectives, and other product meetings with key stakeholders on a regular basis. 

• Clearly communicate product requirements, scope, benefits, and results as appropriate to various levels of the business.  

Technical Writer Requirements:  

• 3-4+ years of experience writing functional, non-functional, technical requirements for software products. 

• Proficient in writing documentation for business and technical workflows, structuring requirement documents and documenting complex specifications. 

• Background in computer science or data science undergraduate degree or other technical degree is a plus. 

• Proven track record of delivering on time and meeting organizational commitments. 

• Experience working with third party services, APIs, and content management systems 

• Experience with Salesforce, Help-shift, AEM, and cloud solutions is a plus. 

• Background in customer service is a plus. 

 Knowledge & Skills: 

• Demonstrated ability to understand and discuss technical concepts. 

• Strong verbal and written communication skills. 

• Excellent listening, oral, and written communication skills. 

• Strong facilitation, presentation, and reporting skills is a plus 

• Strong analytical, problem solving and conflict resolution skills. 

• Demonstrated ability to communicate technical information to technical and non-technical to various audiences. 

• Knowledge of software development practices and data center / infrastructure / virtualization / networking / compute / storage / databases technologies. 

• Strong interpersonal and teamwork skills. 

• Self-motivated and works independently and as part of a team. 

• Experience with Agile software product development. 

• Demonstrated testing and test planning skills. 

• Hands on experience with Jira, Confluence, or related project management tools a plus. 

Perks & Benefits:  

• Medical, Dental, and Vision Insurance 

• Life Insurance 

• 401k Program 

• Commuter Benefit 

• eLearning 

• Education Reimbursement 

• Ongoing Training & Development 

• *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks. 

To learn more about this Technical Writer opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf. 

The application deadline date 4/18/2025

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is a drug-free workplace.
• Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.