User Acceptance Tester I

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. User Acceptance Tester

 Fan Care We're hiring a User Acceptance Tester , here's what being part of the team involves! As a permanent tester in the User Acceptance Testing (UAT) Program, you will be a key resource in delivering solutions to players and fans. You’ll use a variety of tools to review UAT use cases, record results, document defects, and manage changes to help resolve issues. You’ll always represent the end user perspective, voicing any concerns to make sure we meet user’s needs while still meeting business requirements. You will also continue to develop hands-on skills and utilize end to end knowledge of the release process within Fan Care. The skills, processes, and knowledge learned while in this role are relevant and applicable to many major development industry certifications. This role has a wide range of responsibilities and reports to the UAT Manager. 

So how do User Acceptance Testers make great experiences for players? 
● You will be applying an end-user perspective in all that you test and touch 
● You will be maintaining an end-user focus on testing, ensuring end-to-end testing rather than a purely functional or payload-based approach 
● You have demonstrated a proficient understanding of the following: ○ Development lifecycle, QA lifecycle, and User Experience. ○ Testing methodologies such as end-to-end, exploratory, regression, etc. 
○ Translating and writing test scripts from the UAT perspective. This includes translating business documents such as a BRD or TRD into end user requirements 
● You are comfortable with Agile and Waterfall methodologies and their application when interacting with key stakeholders
 ● You will maintain daily conversations on team progress and individual blockers or needs 
● You will be using testing tools and platforms such as Zephyr, JIRA, Jenkins, current-gen consoles, etc.
● You are capable of assessing and remediating gaps in workflow, testing, and documentation 
● You will be responsible for maintaining project board health through regular review and updates of individual assignments (JIRA, ProjectPlace, etc.) If you’re interested in this role, you’ll need these skills or experiences: 
● 6+ months of experience in software development testing 
● Bachelor's degree and/or equivalent work experience 
● Experience with bug and test case tracking tools such as JIRA, Zephyr, or equivalent 
● You are a self-starter that requires little input to take initiative on opportunities 
● Demonstrated understanding of testing methodologies including Waterfall and Agile
● Ability to understand and translate business or IT requirements into end-to-end test cases with an emphasis on the user perspective 
● Exhibit a high degree of initiative and autonomy when necessary but also be able to successfully function as a contributor to a team 
● Ability to independently solve complex problems when proposing or developing solutions 
● Ability to efficiently manage time, prioritize and execute tasks under pressure 
● Strong verbal and written communication skills 
● Excellent analytical and problem-solving skill