Zonal Head - Deputy General Manager - Offline Merchants QR
Job Summary
Job Description
Paytm is seeking a Zonal Head - DGM for Offline Merchants QR. The role involves leading a large cross-sell team across geographies to drive revenue through multi-channel distribution of financial products like loans, investments, and banking solutions. Responsibilities include managing a team of over 100 executives, owning revenue generation, developing multi-channel sales strategies, business planning and execution, performance monitoring, and collaborating with Product, Risk, Compliance, and Tech teams. The ideal candidate will have 8-15 years of experience in sales/leadership within BFSI/Fintech, with proven success in scaling teams and driving financial product cross-selling. Strong understanding of lending, investment, and banking products, along with excellent communication, people management, and execution skills are essential.
Must have:
- Lead 100+ executives
- Own revenue generation
- Drive multi-channel sales
- Develop sales plans
- Monitor performance KPIs
- Collaborate cross-functionally
- BFSI/Fintech sales leadership
- Scale teams and revenue
- Manage distributed teams
Good to have:
- Understanding of lending dynamics
- Understanding of investment dynamics
- Understanding of banking product dynamics
- High-pressure target management
Perks:
- Collaborative output-driven program
- Increase cross-sell opportunities
- 360 feedback from peers
- Respect earned from peers and managers
- Opportunity to create wealth
5 skills required
Job Details
About Us : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology
About the Role :
We are seeking a dynamic and result-oriented professional to lead a large cross-sell team across geographies. The role focuses on driving revenue through multi-channel distribution of financial products including loans, investments, and banking solutions.
Expectations/Requirements :
Team Management: Lead, mentor, and manage a team of 100+ executives, team leaders, and regional managers across multiple cities.
Revenue Ownership: End-to-end accountability for revenue generation from cross-sell financial products including personal loans, merchant loans, SIPs, mutual funds, insurance, and current accounts.
Multi-Channel Strategy: Drive sales through all channels—database calling, open market sourcing, call center leads, and funnel conversions.
Business Planning & Execution: Develop strategic sales plans, set monthly/quarterly targets, and ensure achievement through disciplined execution.
Performance Monitoring: Track KPIs, analyse performance trends, and implement corrective actions to optimize productivity and profitability.
Cross-functional Collaboration: Liaise with Product, Risk, Compliance, and Tech teams to ensure smooth fulfillment and superior customer experience.
Skills that will help you succussed on the role :
8–15 years of experience in sales/leadership roles within BFSI/Fintech
Proven ability to scale teams and drive revenue in financial product cross-sell
Strong understanding of lending, investments, and banking product dynamic
Hands-on experience in managing distributed teams and high-pressure targets
Excellent communication, people management, and execution skills
Why Join Us:
1. A collaborative output driven program that brings cohesiveness across businesses through technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360 feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager
Compensation : If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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