Atlassian Administrator

4 Months ago • 4 Years + • Administartive

Job Summary

Job Description

Sonar is seeking an Atlassian Administrator to join their Business Technology team. This role involves collaborating with diverse teams to enhance development operations, promoting Atlassian best practices, and managing the Atlassian suite including upgrades, maintenance, and identity and access management. The administrator will also be responsible for training end-users, implementing security controls, monitoring applications, optimizing workflows, and documenting processes. The ideal candidate will have 4+ years of experience managing Jira Cloud, knowledge of other Atlassian products, familiarity with Agile and Kanban frameworks, and strong troubleshooting and analytical skills. Sonar offers a dynamic culture, flexible work policies, and a commitment to continuous learning and diversity.
Must have:
  • 4+ years managing Jira Cloud
  • Experience with other Atlassian products
  • Familiarity with Agile/Kanban
  • Troubleshooting complex technical issues
  • Supporting technical users
  • Requirements analysis
  • Analytical and problem-solving skills
  • Effective communication skills
  • Autonomous and pragmatic
  • Positive attitude
  • Team player
  • Comfortable with change
  • Challenge the status quo
  • Leadership experience
  • Value 'done' over 'perfect'
Perks:
  • Robust time-off allocations (27 PTO days)
  • Pension contributions (60% of total cost)
  • Savings contributions (13.5% to 15.5% of base salary)
  • Risk coverage (2%)
  • Generous discretionary Company Growth Bonus
  • Sustainable mobility options (carpooling, 60% transport refund)
  • Global workforce
  • Annual kick-off events

Job Details

Who is Sonar?

Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile.

We believe in developing great products that are supported by great internal teams and a strong culture.  We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. 

We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. 

And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals.

At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. 

Why You Should Apply: 

At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties.

We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster.

The Impact You Will Have:

The Business Technology team is composed of passionate engineers who are fully engaged in delivering the best products that help teams deliver their best work. We are focused on reducing friction and getting the most value from solutions to enhance outcomes. We want to expand our Business Technology landscape to manage more systems in a predictable way that accounts for scalability, resilience, and performance. This includes maintaining our internal applications and developing new applications that will help us support the growth of the business.


What You Will Do Daily:

  • Collaborate with diverse teams to develop solutions that enhance development operations.
  • Promote best practices using Atlassian tools with Engineering Managers' support.
  • Upgrade and maintain Atlassian tools.
  • Manage Identity and Access Management, including user setup and permissions.
  • Train end-users on the effective use of Atlassian tools.
  • Implement security controls to protect environments.
  • Monitor Atlassian applications, review logs, create documentation, address performance, and adopt new features.
  • Optimize Atlassian workflows and assess functionality for user requests.
  • Maintain the Atlassian suite, including plug-ins, and plan product growth.
  • Create and implement standard templates and workflows, with customization as needed.
  • Manage change processes and communication.
  • Document configurations, processes, guides, and known issues.
  • Identify process improvement opportunities.
  • Collaborate with IT Operations to resolve issues promptly.

The Experience You Will Need:

  • 4+ years of experience managing and configuring Jira Cloud in multiple project environments.
  • Proven knowledge and experience in managing further Atlassian Cloud products (Confluence, Jira Service Management, Trello, Atlas, Compass, etc.)
  • Familiarity with Agile Framework and Kanban development frameworks and project management methodologies
  • Proficient in troubleshooting and diagnosing complex technical issues.
  • Demonstrated experience in supporting technical users and conducting requirements analysis.
  • Exceptional analytical, strategic thinking, and problem-solving abilities.
  • Effective communication and interpersonal skills
  • Highly autonomous and pragmatic
  • Open-minded and very positive can-do attitude
  • Prefer to work in a team, share information, and ideas and understand the power of collective thinking to get the best solutions
  • Comfortable in dealing with change and complexity
  • Self-confident enough to challenge the status quo as well as to receive and give feedback to improve the team and yourself
  • Leadership: Taking the initiative and demonstrating your ability to lead a subject from beginning to end
  • Valuing “done” over “perfect”

Why You Will Love It Here:

  • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!). 
  • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains. 
  • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely.
  • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them.
  • As the leader in our field, our products and services are as strong as our internal team members.
  • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.

Benefits of Working With Sonar:

  • We encourage usage of our robust time-off allocations with 27 PTO days for our employees based out of the Geneva region, plus additional days based on seniority and circumstances.
  • We contribute 60% of the total cost for your pension; 13.5% to 15.5% of your base salary for savings; 2% for risk.
  • Generous discretionary Company Growth Bonus, paid annually.  
  • Commuting:Sustainable mobility options, including carpooling and the refund of 60% of the annual transportation subscription.
  • Global workforce with employees in 20+ countries representing 35+ unique nationalities.
  • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.


We Value Diversity, Equity, and Inclusion:

At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures.

We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Sonar are contingent upon the precise results of a comprehensive background check and reference verification conducted before the start date.

Applications that are submitted through agencies or third party recruiters will not be considered.  

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About The Company

Geneva, Geneva, Switzerland (On-Site)

Austin, Texas, United States (On-Site)

Austin, Texas, United States (Hybrid)

Geneva, Geneva, Switzerland (On-Site)

Austin, Texas, United States (On-Site)

Geneva, Geneva, Switzerland (Hybrid)

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Geneva, Geneva, Switzerland (On-Site)

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