Account Manager, Retail, Large Customer Sales

1 Month ago • 2 Years + • Business Development

Job Summary

Job Description

This Account Manager role focuses on large retail clients in Mexico City. Responsibilities include providing excellent customer service, identifying and solving client problems, leveraging Google's advertising products to maximize campaign results, understanding market trends, and working towards goals in a dynamic environment. Strong problem-solving, communication, and teamwork skills are essential. The role requires fluency in English and Spanish to communicate with local stakeholders and collaborate effectively with the Google team. The ideal candidate will have experience in the retail industry and possess a deep understanding of online media and digital advertising strategies.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years client-facing experience in online advertising
  • Sales management and digital media expertise
  • Fluency in English and Spanish
  • Excellent customer service and problem-solving skills
Good to have:
  • Retail industry experience

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of client-facing experience in the online advertising industry (i.e., advertising agencies, ad networks, advertising technology companies or technical account management).
  • Experience in sales management and digital media products and services.
  • Ability to speak and write in English and Spanish to communicate with local stakeholders.

Preferred qualifications:

  • Experience in or working with the Retail industry.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the direction and the strategy for how their advertising can reach thousands of users.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Responsibilities

  • Provide excellent customer service to Google's advertisers. Identify and solve client problems.
  • Learn and work with Google's ongoing development of advertiser products to maximize client campaign results.
  • Understand Big Data and business intelligence market trends as well as the ability to work towards goals in a fluid environment, work with dedication towards client services.
  • Demonstrate excellent problem-solving skills and attention to detail.
  • Demonstrate leadership, influencing, organizational, communication and teamwork skills.

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