Account Manager| SMS- Wholesales

3 Months ago • All levels • Human Resource

Job Summary

Job Description

As a Account Manager at Sinch, you will be responsible for developing and executing sales strategies to grow our SMS-Wholesales business in Brazil. You will be responsible for identifying and qualifying new business opportunities, developing and pricing channel proposals, and managing customer relationships. You will also be responsible for preparing and monitoring sales performance reports and providing excellent customer service. The ideal candidate will have a proven track record of success in sales, excellent communication and presentation skills, and a strong understanding of the telecom market and/or messaging (SMS).
Must have:
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • Demonstrable ability to communicate, present and influence key stakeholders
  • Experience delivering client-focused solutions to customer needs
  • Ability to adapt, or willing to learn how to develop a growth mindset
  • Humble, and eager to learn and be coached
  • Ability to multitask, prioritize and attention to details
  • Ability to communicate in English and Portuguese
Good to have:
  • Knowledge of the telecom market and/or messaging (SMS)
Perks:
  • health and life insurance
  • flexible work environment
  • retirement savings plans

Job Details

Description

We are Sinch. The world’s number one in mobile engagement. And whether you know us or not, you’ve definitely used our tech. We’re on every channel and every phone, everywhere. 100%. Which means we’ve already chatted, through voice, video and message, and our tech has made your life easier to live, shop, share, like, play, chat and work. 

We reach every phone on earth. From the lifechanging to the time-saving, we’re helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favorite brands. 

The dream of personalizing content to all 15 billion phones on the planet is no fairytale. 

Join us as our new Account Manager in Brazil and chase the dream! 
 

As our new Account Manager you will:

  • Attend global business opportunities via whatsapp / email / phone / video platforms;
  • Develop and price channel proposals in different countries for customers;
  • Make the sale to customers of the portfolio and to new potential customers;
  • Perform presentation of the company and its services to potential customers;
  • Prepare and monitor analyzes, indicators and prices regarding the strategies created, pipeline and performance of the customer portfolio;
  • Execute a strategic attack plan in target regions for the company;
  • Provide excellent customer service, working with an advisory profile and developing technical skills to ensure long-term relationships.

Requirements

  • Excellent listening, negotiation and presentation abilities;
  • Strong verbal and written communication skills;
  • Any previous experience with commercial area;
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization;
  • Experience delivering client-focused solutions to customer needs;
  • Ability to adapt, or willing to learn how to develop a growth mindset;
  • Humble, and eager to learn and be coached;
  • Ability to multitask, prioritise and attention to details;
  • Ability to communicate in English and Portuguese.
  • Knowledge of the telecom market and/or messaging (SMS) is a big PLUS!
  • This is a position that deals with clients from different countries. You are required to have at least advanced or fluent English.

  • Big Plus:
  • Any previous experience with commercial area
  • Spanish
  • Workplace- Hybrid Model: It's necessary go to our office in São Paulo twice a week.

Benefits

Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more. 

 

Our Hiring Process 

In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch’ s hiring needs and candidates’ career expectations. We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new ideas and perspectives to Sinch! 

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