Associate Content Analyst

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Role Responsibilities & Key Accountabilities:
- Supports in the resolution of client cases by fixing the data integrity, missing data and other similar issues efficiently
- Processes data in an accurate and timely manner using the knowledge of the tools and financial markets
- Uses the approved sources to identify the data, convert / make valuable contributions to the data, or use the data as is defined in the collection policy
- Communicates and works with internal and external teams where required to support sourcing and collection of data efficiently
- Adheres to the quality metrics and prioritises activities to support business and customer requirements
- Supports specific projects assigned and meets or exceeds the KPIs defined
- Suggests process improvement ideas to improve efficiency and customer experience.

Qualifications & Experience:
- Bachelor's degree or equivalent
- Some experience in Content or a related area.

Roles & Responsibilities

• Process and maintain data accurately and in a timely manner onto databases.
• Ensure data accuracy, timeliness and completeness are maintained as per company standards.
• Developing expertise in database and financial knowledge through continuous learning and development. Build up knowledge of financial regulations and market practices/conventions in relevant markets.
• Maximize usage of available tools/support to best of advantage to maintain/improve content quality during daily operations.
•  Adhere to dynamic process/Mow changes, data operations standards and current data policies & procedures.
• Responsible for delivering high productivity and quality data as per expected performance standards.
•  Proactively identify, escalate, and resolve data problems.
• Communicate & liaise with internal and external departments for resolution of data queries as per established process.
• Test new database/application releases where appropriate, providing expert user feedback.

Required Skills and Experience:

• Should have an eye for detail.
• Technical /Professional Skills at an Intermediate level in using Outlook, Excel & M S Teams
• Should be a very quick learner and should display high level of agility.
• Should have good communication skills – Written and Verbal.
• Should be able to work under pressure and handle multiple tasks and flexible to extend their support as per business requirements.
• Should be flexible enough to work in different shifts & Hybrid model of 3 days in Office & 2 days working from Home.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.