Associate IT Engineer

Job Description

Position Summary

● Take ownership of MDM, automate the process wherever possible.

● Manage Cloud platforms Security and access Management

● Implement and manage various dashboard’s SSO/SAML

● Monitor and improve security products and solutions focused on cyber security.

● Deploy latest software licenses and upgrade at optimal cost.

Requirements

● Experience with Endpoint Management solutions such as Intune, Jamf, Jump Cloud, Manage Engine etc.

● Manage and maintain the IAM for end-users of various tools and SaaS services like GitHub, Slack, AWS/GCP, Facebook, Google Play, Apple Store Connect, Zoom, Adobe etc.

● Oversee Asset management for all IT endpoint assets and other peripherals etc., Licenses.

● Knowledge of, and experience in maintaining and troubleshooting desktop security products such as anti-virus, certificates, drive encryption, and OS Patching, Strong understanding of Networking concepts and theories, 

● Own risk management & crisis management from the IT side for the company, with clear playbooks & mitigation plans.

● Proactive engagement with stakeholders to address IT and Security needs by developing scalable processes and systems.

● Provide first / second level contact and problem resolution for IT issues.

● Monitoring internal infrastructure performance through monitoring tool.

● Basic IT related day to day task

● Technical process documentation on confluence