Disney’s Direct to Consumer (DTC) team oversees the Hulu and Disney+ streaming businesses within the Disney Entertainment segment, helping to bring The Walt Disney Company’s (TWDC) best-in-class storytelling to fans and families everywhere.
The Business Operations team is tasked with critical areas of operating the growing Disney DTC organization, including strategic solution design, planning/ program management and execution of major business initiatives, effective communication and reporting across the organization, business intelligence and decision support, and implementing procedures and processes to help Disney grow, operate and run the company’s streaming services efficiently and at scale.
Reporting to the Director of Operations - Business and Product Planning, the Business Planning and Operations Manager will collaborate with the Business Operations team, the DTC organization, and stakeholders across The Walt Disney Company to manage, execute, and monitor performance of key strategic initiatives for TWDC’s DTC business and streaming products, including Disney+, Hulu, and bundled offerings. Key partners include leaders from Operations, Programming and Merchandising, Marketing, Strategy, Finance, Data, Product, and Engineering.
This Manager will coordinate an array of inputs, analyses, requirements, and execution plans from cross-functional stakeholders to drive core business KPIs such as subscriber acquisition, engagement, retention, profitability, and operational efficiency. They will leverage input from multiple stakeholders to create insightful analyses and actionable plans to meet performance targets.
Additionally, this role will support the development and refinement of processes and documentation to ensure critical planning milestones are met. The manager will also contribute to the creation of key materials and documentation for major initiatives and business plans.
The ideal candidate will have strong business, process, and analytical skills, along with effective stakeholder management and communication abilities.
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