Channel Operations Analyst

2 Weeks ago • 2-5 Years • Operations

About the job

Job Description

The Channel Operations Analyst plays a crucial role in Anthology's Partner Program, supporting the growth and development of the partner ecosystem. Responsibilities include managing partner access to systems and tools, processing contracts and amendments, supporting deal registrations and lead tracking, providing day-to-day partner support, and collaborating with various internal teams (Sales, Operations, Finance). The role involves tracking partner success, analyzing data, and ensuring partners have the resources to effectively sell and implement Anthology solutions. Success requires strong communication, problem-solving skills, and the ability to manage multiple projects simultaneously.
Must have:
  • 2-5 years partner/alliance experience (preferably enterprise software)
  • Proficiency in Microsoft Office, Salesforce, PowerBI
  • Excellent communication (written & verbal)
  • Time management & prioritization
  • Problem-solving & strategic thinking
  • Partner contract processing and management
Good to have:
  • Partner recruitment & onboarding
  • Partner enablement & support
  • Higher Education/EdTech experience
  • Strong organizational skills
  • Data management experience

Description

Channel Operations Analyst

Remote - Czech Republic

 

The Opportunity: 

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

 

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

 

For more information about Anthology and our career opportunities, please visit www.anthology.com. 

 

The Anthology Channel Partner Team is responsible for growing and developing the partner ecosystem to drive value to customers and revenue contribution to the business. As Channel Operations Analyst on this team, you will be a key part of the Anthology Partnerships Program responsible for ensuring new and existing partners have access to the right resources and support to competently sell and implement Anthology solutions, as well as playing a pivotal role in crafting, launching, and delivering Anthology Partner solutions in the Education Technology space. You’ll use your experience in partner support, contracts, and deal support and be responsible for managing partner access to tools and programs, processing partner contracts, and supporting partners. You will report to the Partnership Operations Manager, and work closely with Sales, Operations, and Finance.

 

Specific responsibilities will include:

 

Partner Administration

  • Managing partner access to various systems and tools
  • Processing and maintaining records of partner contracts and amendments
  • Providing partners with and tracking partners’ access to demonstration environments
  • Collaborating with Finance to manage partners AR and AP accounts

 

Lead and Deal Support

  • Processing and tracking partner Deal Registrations
  • Processing and reporting on partner Lead Registrations
  • Supporting partner RFP requests
  • Assisting partners with various deal related inquiries

 

Partner Success and Support

  • Providing day-to-day partner and internal support related to channel topics
  • Tracking partner success in company systems/tools for analysis and reporting
  • Processing partner lead/deal registrations and communicating across departments as needed
  • Providing partner support for contract, CRM opportunity tracking, system access, and other activity
  • Providing engagement support to partners and internal colleagues to execute annual sales objectives
  • Building and maintaining strong relationships with a diverse set of internal and Partner constituencies

 

This role requires less than 10% travel.

 

The Candidate:

Required skills/qualifications:

  • 2-5 years of experience in a partner/alliance/channel role, preferably in enterprise software industry
  • BA/BS degree with a preferred focus in Business or Marketing 
  • Computer proficiency, including full command of Microsoft Office applications (MS Word, PowerPoint, and Excel), Salesforce, PowerBI, and other applications utilized for position
  • Demonstrated interpersonal skills; ability to communicate effectively both written and verbally with a variety of internal and external audiences, particularly with executive level
  • Time management and prioritization skills
  • Fast learner, receptible to training, proactive, and independent
  • Quick thinker, calm in tough situations, adept at problem resolution, ability to think strategically while managing multiple projects and partners
  • Ability to multi-task and quickly adapt to specific Partner needs and think independently and resourcefully, addressing unique customer issues
  • Ability to complete work with general supervision
  • Fluency in written and spoken English

 

Preferred skills/qualifications:

  • Partner recruitment and onboarding experience
  • Experience in partner enablement and support
  • Experience in Higher Education and/or EdTech
  • Strong organizational skills, being able to effectively organize information, insights, and documentation
  • Previous data management experience
  • Willing and able to work remotely

 

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

 

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

View Full Job Description

Add your resume

80%

Upload your resume, increase your shortlisting chances by 80%

About The Company

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Millions of students around the world are supported throughout their education journey via Anthology’s ecosystem of flagship SaaS solutions and supporting services, including the award-winning Blackboard® (LMS), Anthology® Student (SIS/ERP), and Anthology® Reach (CRM). Through the Power of Together, we are uniquely inspiring educators and institutions with innovation that is meaningful, simple and intelligent to help customers redefine what’s possible and create life-changing opportunities for people everywhere. www.anthology.com. 

Chennai, Tamil Nadu, India (Remote)

Bengaluru, Karnataka, India (On-Site)

Brazil (Remote)

United States (Remote)

United States (Remote)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (On-Site)

Bogotá, Bogota, Colombia (Hybrid)

Bengaluru, Karnataka, India (On-Site)

View All Jobs

Get notified when new jobs are added by Anthology Inc

Similar Jobs

Lionsgate Games - Coordinator, Digital Marketing

Lionsgate Games, United States (On-Site)

Mattel  Inc  - Security Officer - 2nd Shift

Mattel Inc , United States (On-Site)

Onward Search - Associate Photographer

Onward Search, United States (Hybrid)

Zoox - Systems Lead, Fleet Management

Zoox, United States (Hybrid)

Funko - Retail Asset Protection Agent - HQ

Funko, United States (On-Site)

NinjaVan - Deputy Head of Restock Operations (B2B)

NinjaVan, Philippines (Hybrid)

PTW - Team Leader - Player Support

PTW, United States (On-Site)

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Evolution - Team Manager - Overnights

Evolution, United States (On_site)

Keywords Studios (Player Support) - Thai Localisation Game Tester with English Proficiency

Keywords Studios (Player Support), Japan (On-Site)

SSC Technologies - Senior Associate, Hedge Fund Accounting

SSC Technologies, United States (Hybrid)

Nielsen Holdings - Strategic Consultant - Sports and Entertainment

Nielsen Holdings, Germany (Hybrid)

Rank group - Customer Champion

Rank group, Mauritius (On-Site)

The Walt Disney Company - Editorial Manager, Features

The Walt Disney Company, United States (On-Site)

IGT - Sr. Manager, Quality Assurance

IGT, United States (On-Site)

Every matrix - Human Resources Officer

Every matrix, United Kingdom (Hybrid)

Aristocrat Gaming - Fraud & Risk Associate

Aristocrat Gaming, United States (Hybrid)

Get notifed when new similar jobs are uploaded

Jobs in Brno, South Moravian Region, Czechia

Bohemia Interactive - UX/CX Designer

Bohemia Interactive, Czechia (On-Site)

Make - Senior Applied AI Engineer (JS)

Make, Czechia (Hybrid)

Seedify - Senior UI Engineer (Unreal Engine)

Seedify, Czechia (Remote)

Veeam Software - Cloud Billing Specialist (Fixed Term Contract)

Veeam Software, Czechia (On-Site)

Warhorse Studios - Internship

Warhorse Studios, Czechia (On-Site)

Wargaming - Lead Level Artist (Unannounced Project)

Wargaming, Czechia (On-Site)

PwC - Senior ESG Assurance Specialist

PwC, Czechia (On-Site)

PwC - Junior ESG Assurance Specialist

PwC, Czechia (On-Site)

Get notifed when new similar jobs are uploaded

Operations Jobs

Get notifed when new similar jobs are uploaded