Data Center Tech II

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

*This is a night shift, Hours:  Saturday 7pm - 8am, Sunday -Monday-Tuesday 7pm - 6am EST (42 Hour shift). *

The Data Center Tech II position is responsible for the day-to-day operation of real-time transaction-based wagering systems. An Operator will operate all computer systems in accordance with established schedules and quality guidelines. This position will support the field with troubleshooting and problem resolution.

Job Functions:

• This is a night shift, Hours:  Saturday 7pm - 8am, Sunday -Monday-Tuesday 7pm - 6am EST (42 Hour shift).
• Ability to work a non-standard shift and fill-in for shifts, as needed.
• Operate all computer systems in accordance with established schedules and quality guidelines.
• Strong attention to detail is required to ensure all aspects of the operational environment are maintained.
• Prioritize nightly processes to ensure performance of time critical schedule.
• Run all programs for production systems.
• Provide batch processing and tape backups.
• Ability to problem solve and gather data to troubleshoot and resolve critical system issues.
• Maintain accounting controls for tapes produced.
• Must be able to run web-based vendor systems for E-Commerce products.
• Log and report problems to management.
• Must be able to prioritize tasks as assigned.
• Ability to work with field staff, Retailer-base, and Lottery to troubleshoot and resolve different situations.
• Ability to maintain an aggressive call volume.
• Other duties as assigned.

Position Requirements/Qualifications:

• A high school diploma or GED.
• Experience in LINUX, Microsoft products, and Windows based systems.
• Ability to quickly learn and understand new technologies.
• Strong time management skills.

Skills/Abilities:

• Ability to develop and maintain positive working relationships.
• Ability to communicate with all levels of management.
• Must have average organizational and interpersonal skills.
• Ability to lift 30 lbs.
• Ability to sit, stand, bend, and stretch at a minimum of 50% of the time for any or all of the movements described.

Qualifications

Education

Must have a high school diploma or equivalency.

Years of Related Experience

Years of experience < 1 year

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 
 

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.