Data Protection Lead

Company:

Job Area:

General Summary:

People
This role will be responsible for 24x5 in 'Data Loss Prevention (DLP) team in Cyber Defense Center thus requires being available on call during weekends and off hours including night shift to support the business requirements of the organization.
People management is essential to this role.
Continuous focus on upskilling the CDC analysts to keep them updated with changes in trend in cyber threat landscape, especially in 'Data Protection'.
Mentor the team to improve DLP investigations and operational efficiency.
Help drive lower attrition using direct engagement methods like 'Rewards and Recognition' and other indirect engagement methods to retain staff.
Ensure maximum coverage and efficient operations.

Process
Manage the KPIs, operational deliverables, problem management & operational excellence.
Maintain accuracy in DLP escalations to drive 'Zero Tolerance for Errors'.
Set shift schedules in a rotational basis.
Lead the Shift Handovers & assist the team with direction to investigate key DLP alerts.
Actively participate in the stakeholder meetings to review the escalation of Company Confidential Information (CCI) triggered from DLP team.
Look for opportunities to gather patterns, anomalies from SOC escalations and drive feedback with relavent stakeholders on preventative measures to bolster the Data Loss Prevention (DLP) policies.
Align with the CDC maturity roadmap and assign priorities for implementation.
Drive enforcing and or governing the escalation process between CDC analysts and Cyber Investigations Team (CIT).
Randomly audit the DLP investigations and cascade the feedback to improve operational efficiency.
Accountable for meeting the SOC KPIs that includes "Quality Accuracy', 'Acknowledgement Time', 'Time to Escalate' & 'Resolution Time'.
Synergies with cross-functional teams across Qualcomm.

Technology and engineering
Continous fine tuning of false alarms to improve alert fidelity and reduce the fatigue.
Mature automation processes and capabilites to perform faster and more efficient responses leveraging automation and orchestration.
Look for opportunities to gather patterns, change in CCI violation channels, techniques, anomalies from SOC investigations and drive feedback with relavent stakeholders on preventative measures.

Minimum Qualifications:

8+ years of proffessional experience in IT with prior experience in people management
The individual must have a good awareness of current and developing security threats and technologies, especially on 'Data Protection'
Knowledge on DLP tools is mandatory, while CASB is essential
Strong proficiency in DLP investigations, also in written and spoken English
Excellent Problem Solving and Critical Thinking Skills
Strong interpersonal skills and a good team player
Bachelor’s degree or Master’s Degree in Computer Sciences or in Cyber Security

6 years of 'Information Security' experience & min 3 years of expereience in managing people in 24x7 Security operations
CEH, Security+, OSCP or other industry-relevant cyber-security certifications and ITIL V3.0, 'SAFe Agilist' knowledge is a plus

Bachelors Degree in Engineering/Masters in information security

Bachelor’s degree or Master’s Degree in Computer Sciences or in Cyber Security

CEH, Security+, OSCP or other industry-relevant cyber-security certifications and ITIL V3.0, 'SAFe Agilist' knowledge is a plus

CDC, SOC, DLP, Data Protection, CASB, Cyber Security

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