Digital Solution Specialist, Business Applications

In Digital Enterprise Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, Major Growth, the Digital Enterprise Sales organization is committed to delivering the global digital scale engine for our business-- this is where you come in. As part of local subsidiaries or Digital Sales centres around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Relocation expenses are not provided as part of this role.

You must be legally authorised to work in Ireland to be eligible for this role.

(Legally authorised = Has citizenship or has been granted a valid visa or work permit)

We are looking for an Enterprise Digital Specialist, specialising in Dynamics 365 solutions. You will work with our most important customers within our enterprise organisation. You will drive the day-to-day execution of Microsoft's strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft. This role is flexible in that you can work up to 50% from home.    
  

Responsibilities: 

Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.  

• Identify key business and IT decision makers, engage them to understand their business challenges and identify the best business applications solutions to drive value   

• Effectively turn prospects and qualified digital leads into opportunities and revenue pipeline as well as engage with customers across industries, company sizes /types to determine their needs and identify opportunities to fulfil their needs with Microsoft's leading cloud technologies.  

• Meet operational standards and maintain reporting accuracy for key performance indicators – including pipeline development, signal conversion, deal velocity, and forecasting accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximises attainment of strategic goals and delivers competitive business insights, trends, and analysis.  

• Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.   

• Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.   

• Maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs.  

• Business Applications, Build Pipe in alignment with Account Teams & Cross-Solution Areas- Build pipe by leading with industry, using digital signals & insights to prospect, network, identify, engage & nurture with right BDMs, align & gain account team commitment, plug into cross solution sales motions.  

• Engage with Partner(s)- Leverage and scale through aligning early with priority co-sell partners and ISVs.