We are seeking a dynamic and creative Engagement Director for our BFSI Governance Services team to manage and grow services for a large BFSI enterprise client. This role involves overseeing IT Managed Services, BPO, consulting, and supplier management, with a focus on retirement and investment management solutions. You will be the onsite point of contact, managing client relationships, ensuring service delivery, identifying growth opportunities, and participating in governance forums. Responsibilities include complex negotiations, market analysis, and providing domain expertise in financial services, including retirement, investment, and insurance. You will also train new team members on client requirements and compliance.