Executive Secretary, Marketing Strategy

The Walt Disney World Marketing Strategy team plays a pivotal role in inspiring millions of guests around the world to make their Disney vacation dreams a reality. As the most innovative marketers in the entertainment industry, we focus on creating compelling, immersive experiences that capture the magic of Disney and leave a lasting impact on our guests.

As an Executive Secretary for Marketing Strategy, you will play a key role in our dynamic team by delivering outstanding administrative support to our executives, with a primary focus on assisting two directors. Your work will directly contribute to the success of our team by ensuring our leaders have the tools they need to deliver on our creative missions and ensuring consistency across the operations organization. With your attention to detail, proactive problem-solving, and outstanding organizational skills, you will help us create moments of Disney magic and help bring our team’s vision to life. This role primarily supports two directors.

The Executive Secretary for Marketing Strategy will report to the Director of WDW Marketing Strategy and sits in Celebration, FL.

Responsibilities:

• Coordinate and manage executives’ calendars, ensuring alignment with multiple leadership schedules.

• Prioritize meeting requests, handle conflicts, and ensure executives are prepared for all meetings and events, including preparing agendas, distributing materials, and managing logistical needs.

• Partner with the Administrative Assistant and internal departments to maintain smooth operations and effective collaboration.

• Proactively oversee administrative tasks like ordering office supplies, maintaining organized office spaces, and addressing general maintenance requests.

• Coordinate and organize team events, promoting team engagement and collaboration.

• Compile weekly updates, including team time off, and ensure key initiatives and deadlines are tracked and communicated.

• Process vendor Purchase Orders and invoices.

• Prepare detailed expense reports for executives, ensuring compliance with company policies.

• Welcome and onboard new team members by ensuring their workspace and equipment are ready and supporting them to have an excellent transition into the team.

• Arrange travel logistics for executives and team members, including booking domestic and international travel and preparing detailed itineraries.

• Proactively address scheduling conflicts, urgent requests, and ad-hoc tasks, ensuring smooth team operations during business hours (8:30 AM - 5:00 PM).

Basic Qualifications:

• 3+ years of office or equivalent experience providing executive support to Directors or higher in a corporate environment. 

• Proven ability to manage complex executive logistics, including calendar coordination, resolving scheduling conflicts, preparing agendas, organizing travel (domestic and international), and preparing detailed itineraries. 

• Strong written and verbal communication skills, with experience facilitating effective cross-team communication, managing sensitive information with discretion, and preparing polished executive materials. 

• Advanced proficiency with tools such as Outlook, Microsoft Office Suite (Excel, Word, PowerPoint), Teams, SAP, Workday, Concur, and preferred experience with Coupa, with the ability to quickly adapt to new software and systems. 

• Exceptional organizational skills, with a proven ability to prioritize tasks, meet deadlines, and efficiently manage multiple initiatives, including tracking and communicating progress. 

• Demonstrated expertise in administrative tasks such as processing Purchase Orders and invoices, ordering office supplies, and addressing maintenance requests. 

• A proactive, solution-focused, and service-oriented approach to supporting executives and fostering team collaboration and engagement. 

• Experience in coordinating events and meetings, onboarding new team members, and promoting a collaborative and engaged team environment. 

• Proven track record of handling confidential information, exercising sound judgment, and maintaining a high level of discretion. 

• High level of attention to detail, with the ability to manage urgent requests and ad-hoc tasks with minimal supervision. 

Preferred Qualifications:

• Previous experience in a role supporting executives at The Walt Disney Company or similar large organizations.

• Ability to cultivate and maintain relationships with executives, peers, and cross-functional teams.

• Familiarity with Zoom, Slack, and Box.

Required Education:

• Associate’s Degree or equivalent work experience.

Preferred Education:

• Bachelor’s Degree in Business Administration, Organizational Leadership, Communications, or related fields.

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

About The Walt Disney Company

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.