Gaming Community Management Intern

1 Month ago • Upto 1 Years • Community Management • $37,440 PA - $61,320 PA

Job Summary

Job Description

This internship focuses on managing the LIGHTSPEED STUDIOS gaming community, primarily on Discord, with plans to expand to X and Reddit. Responsibilities include community moderation, player recruitment (leveraging esports clubs and social media), event planning (tournaments, Q&As, live streams), and user engagement. The ideal candidate possesses strong Discord proficiency, community building skills, excellent communication, and a deep passion for gaming. Data analysis to improve community engagement is also key.
Must have:
  • Discord proficiency
  • Community engagement skills
  • Excellent communication
  • Passion for gaming
  • Event planning experience
Good to have:
  • Connections with esports clubs
  • Proficiency in Portuguese, Japanese, or French
Perks:
  • Sign-on payment
  • Relocation package
  • Restricted stock units
  • Medical, financial, and other benefits

Job Details

Business Unit

LIGHTSPEED STUDIOS is made up of passionate players who advance the art & science of game development through great stories, great gameplay, and advanced technology. We are focused on bringing next generation experiences to gamers who want to enjoy them anywhere, anytime, across multiple genres and devices.

What the Role Entails

1. Community Management: Take charge of managing the Discord community initially, focusing on player recruitment and organizing events. There are plans to expand community operations to other platforms such as X and Reddit.

2. Discord Community Engagement:

- Assist in moderating community forums to ensure a positive and respectful environment for all members, while enforcing community guidelines and rules.

- Promptly address player feedback and issues to maintain high levels of community satisfaction.

- Actively attract and engage new members to join and participate in Discord events.

3. User Recruitment and Promotion:

- Leverage existing resources such as esports clubs, player communities, and social media to draw more users to the Discord community.

- Develop and maintain partnerships with external communities and organizations through effective communication and coordination.

- Assist in crafting and implementing user recruitment strategies, and regularly track growth metrics.

4. Community Event Planning:

- Support the planning and execution of engaging community events, including tournaments, Q&A sessions, and live streams, to boost participation.

- Analyze event data to refine future activities and enhance player engagement.

Who We Look For

1. Proficiency in Discord: Deep understanding of Discord and its functionalities, including effective use of tools and bots. Strong operational skills across other gaming community platforms are also essential.

2. Community Resources: Strong connections with community resources such as esports clubs and online groups, or the ability to quickly establish channels for user acquisition.

3. Communication and Coordination: Excellent communication and coordination skills, with the ability to build and maintain relationships with diverse teams and players.

4. Passion for Gaming: A genuine passion for gaming, coupled with a deep understanding of community culture and dynamics.

5. Language Skills: Fluent in English for both written and verbal communication. Proficiency in additional languages such as Portuguese, Japanese, or French is a plus.

6. Experience: Previous experience in community operations or event planning is highly advantageous.

The base pay range for this position in the state(s) above is $18.0 to $29.43 per hour. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

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About The Company

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world.


Founded in 1998 with its headquarters in Shenzhen, China, Tencent's guiding principle is to use technology for good. Our communication and social services connect more than one billion people around the world, helping them to keep in touch with friends and family, access transportation, pay for daily necessities, and even be entertained.


Tencent also publishes some of the world's most popular video games and other high-quality digital content, enriching interactive entertainment experiences for people around the globe.


Tencent also offers a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth.


Tencent has been listed on the Stock Exchange of Hong Kong since 2004.

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