Head of Competitive Intelligence

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.

We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. 

We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

About the role

SPECIAL NOTE: THIS IS A HYBRID ROLE THAT MUST COME INTO THE PALO ALTO HQ OFFICE 3 DAYS PER WEEK.

Glean is searching for an experienced Head of Competitive Intelligence.  This individual will be responsible for building the competitive intelligence function at Glean, working closely with Product Management (feeding competitive information back into the product dev process), Product Marketing (influencing the outbound message on competitors), and Field Enablement (training the Sales organization on how best to compete).

What you will do and achieve

• Build Glean’s Competitive Intelligence Marketing function and processes from scratch, first acting as an individual contributor and eventually growing the function as required
• Segment Glean’s competitors into multiple tiers and provide up-to-date research and competitive intelligence on these competitors
• Translate competitive intelligence into competitive strategy, and execute field programs to effectively engage and win vs. competitors
• Create and execute a bi-directional competitive dialogue with the Sales organization, working to train the field on competitive information and strategies, as well as collect up-to-date competitive information from the field
• Produce “day 0” competitive responses on major news announcement days from competitors
• Engage in competitive research, including directly hands-on evaluation of competitive products where appropriate, competitive pricing research, and competitive field sales tactics
• Devise and execute an outbound competitive strategy, effectively educating the market on Glean’s advantages vs. competitors
• Work closely with the Product Management, Product Marketing, Field Enablement, and Solutions Engineering functions at Glean

Who you are

• BA/BS in engineering, business, or a related degree
• 10+ years in product marketing, product management, or technical sales
• 3-5+ years management experience desired.  Experience building and leading a team of product and technical marketing professionals
• Comfortable working “hands on” and driving/completing individual deliverables while building-out a small team in parallel
• Experience in competitive marketing
• Working knowledge of key SaaS applications, data center and cloud technologies, and enterprise security considerations
• Stellar written and verbal communication, with experience simplifying concepts and influencing stakeholders, and impeccable attention to detail
• A get-it-done attitude with ability to roll up your sleeves while driving strategy
• Experience working closely with software development processes, familiarity with developer teams, and/or experience with technical B2B SaaS products
• Ability to balance and prioritize competing opportunities, customer needs, and business priorities

Benefits

• Competitive compensation
• Medical, Vision and Dental coverage
• Flexible work environment and time-off policy
• 401k
• Company events
• A home office improvement stipend when you first join
• Annual education stipend
• Wellness stipend
• Healthy lunches and dinners provided daily
• For California based applicants: