Junior Account Manager

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

About the job:

We are looking for a Junior Account Manager to join our Account Management team. In this entry-level role, you will learn how to build and maintain long-term relationships with MoneyMatrix's clients. This position is designed to give you a strong foundation in account management, helping you develop the skills to understand client needs and provide effective solutions for operational challenges.

You will work closely with our experienced Account Managers, Sales team, and Technical Specialists, gaining exposure to different areas of client management and support.

What You'll get to do:

• Support Account Managers in identifying opportunities for upselling and cross-selling additional products and features to existing clients.
• Assist in coordinating client requests for product and service improvements.
• Help prepare and deliver training sessions to clients on product features and updates.
• Learn how to build and maintain long-term relationships with clients.
• Assist in reviewing client performance data to identify areas for improvement.
• Help troubleshoot and resolve client issues by collaborating with internal teams.
• Participate in team meetings, learning about industry trends and MoneyMatrix products.
• Occasionally, attend industry events to learn and represent the company.

What You need to shine:

• Bachelor’s degree (completed or in progress) in Marketing, Business, Economics, or a related field is advantageous.
• No prior experience required, but any internships or part-time work in customer service, sales, or related areas are a plus.

• Strong interest in the payments industry, e-commerce, or client-facing roles.

• Interest in building a career in Account Management, Sales, or Client Relations.
• Excellent communication skills, both written and spoken, with fluency in English.
• Eagerness to learn, grow, and contribute in a fast-paced, team-oriented environment.
• Strong organizational skills and attention to detail.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• Stay Healthy: 10 sick leave days per year, no doctor's note required.
• Hybrid work schedule: 60% work from the office and 40% work from home per quarter (during your first 3 months, you'll be in the office full-time).
• Support for New Parents:

- 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.

- 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?

Benefits & Perks:

· Daily catered lunch or monthly lunch allowance.

· Private Medical Subscription.

· Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.