eCommerce Manager

1 Month ago • 7 Years + • Marketing

Job Summary

Job Description

The eCommerce Manager will oversee all aspects of the Disneystore.jp online store. Responsibilities include developing sales strategies based on sales data and forecasts to maximize customer satisfaction and revenue. This role requires close collaboration with various departments (marketing, merchandising, logistics, brick-and-mortar stores, and customer service) to achieve sales targets. The position involves planning and executing promotional campaigns, managing orders, handling customer inquiries, and improving product descriptions and images. The ideal candidate will have extensive experience in online store management and a proven track record of success in developing and implementing marketing campaigns.
Must have:
  • 7+ years online store management
  • Online store promotion planning & execution
  • Cross-departmental project collaboration
  • Teamwork, proactive, and self-starter
  • Excellent Japanese communication skills
Good to have:
  • Web analytics (Adobe, Google)
  • SEO knowledge & experience
  • Proficiency in MS Office, HTML, CSS
  • Adobe Creative Cloud skills
  • Business-level English (TOEIC 700+)

Job Details

Job Summary:

ジョブ・サマリー:  

ウォルト・ディズニー・ジャパンが運営するディズニーストアでは、愛されるディズニーストーリーと最高の商品に満ちあふれた、世界で一流のサービスを提供することをミッションとしています。

ディズニー公式オンラインストア「Disneystore.jp」の運営全般を担っていただきます。基本的な受注管理業務、ゲスト対応業務をはじめとして、販売戦略の策定をおこなっていただき、顧客満足と売上最大化に貢献いただきます。

職務内容:

・売上実績と売上予測を基に販売戦略の策定を行い、顧客満足と売上最大化に貢献する

・関係部署(マーケティング/MD/ロジ/B&M/カスタマーセンター)と連携し、販売目標の達成に向けた取り組みを推進する

・販促企画・キャンペーン施策の立案・実行

・受注管理業務・ゲスト対応業務

・商品詳細テキスト、商品画像の改善

必須条件:

・オンラインストアにおける運営管理(7年以上)

・オンラインストア販促企画・キャンペーン施策の実行経験

・社内外の関係者と協働し、プロジェクトを推進した経験

・チームワーカーであること

・社内外の折衝・調整業務に対してプロアクティブ&セルフスターターな方

・日本語:ビジネスレベル以上

望ましいスキル:

・Web分析ツール(Adobe analytics、Google analytics)分析経験

・SEO対策の知識・実行経験

・Excel、Power pointなど基本的なOfficeソフト

・HTML、CSS

・Adobe Creative Cloud(Photoshop CC、Illustrator CC、Dreamweaver CCなど)

・英語力:ビジネスレベル以上(TOEIC 700点以上)

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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