Manager, Sales Operations

Description

• Manage the Order booking process and resources
• Support the sales team using SFDC and Clari by driving process improvements, measurement, tracking, and data analytics.
• Track and analyze key metrics as well as ah-hoc reporting to provide actionable insights.
• Manage the end-to-end process of tracking the sales funnel and operational metrics, delivering regular insights to leadership.
• Support the onboarding and training of new Sales Representatives to enhance their performance and productivity.
• Manage and maintain sales data in SFDC and other related software tools to ensure accuracy and data integrity.
• Provide statistical models and organize studies to support the sales organization in achieving its goals.
• Identify and implement process improvements within the Sales organization to drive efficiency.
• Develop and maintain daily, weekly, monthly, and quarterly reports and KPIs, as well as prepare Quarterly Business Review and Board presentations.
• Create and maintain sales policies, procedures, training manuals, and sales-related resources.

• 5+ years of experience in Sales Operations or a related field, with increasing responsibilities.
• 2-3+ years of management experience
• Self-starter capable of thriving in a high-growth, fast-paced enterprise technology environment.
• Strong analytical thinker with superior problem-solving skills, able to create and interpret analyses from scratch.
• Extremely detail-oriented, organized, and successful in managing complex projects involving multiple cross-functional stakeholders.
• Proven ability to understand high-level sales strategies, translate them into system/process requirements, and drive execution.
• Advanced proficiency with Salesforce (SFDC), able to build and run reports/dashboards independently.
• Strong Microsoft Office skills, especially Excel, with the ability to perform in-depth data analysis.
• Experience with Clari forecasting is a plus.
• Adaptable and comfortable handling multiple demands, shifting priorities, and rapid change.

• A data-driven, analytical problem-solver with a passion for improving sales operations.
• A reliable team player with excellent written and verbal communication skills.
• Able to thrive in an environment that values innovation, collaboration, and continuous improvement.
• Motivated by the opportunity to make an impact on a global scale by enabling our sales teams to succeed.
• Flexible with working hour shifts based on business needs for regional coverage 

#LI-RN1