Mandarin Speaker, Account Management, FMCG (CN Seller) - Philippines E-commerce

3 Hours ago • 2-5 Years

About the job

Summary_{By Outscal}

Manage Chinese sellers on a Philippines e-commerce platform. 2+ years e-commerce experience, FMCG knowledge, strong negotiation and communication skills (English and Mandarin) are essential.

Responsibilities

Responsibilities: - Acquire and incubate brands, principals and big merchants that contribute large GMV share - Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality - Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs - Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction - Manage merchants by leveraging scalable incubation and management programs and tools

Qualifications

Minimum Qualifications： - Minimum Bachelor's Degree or above - 2-5 years experience in e-commerce; direct experience in relevant categories preferred - Familiar with FMCG Brands - Excellent interpersonal and negotiation skills - Attention to detail, affinity with numbers, logical and problem solving skill - A good team player, fast learner and open to changes - Proficient in Excel and PowerPoint - Able to communicate fluently in English as well as Chinese / Mandarin as this incumbent will mainly be supporting Chinese sellers