Marketing Operations Manager

Description

Marketing Operations Manager

Mumbai, India (onsite)

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

ABOUT THE ROLE

Egnyte is seeking a detail-oriented and visionary Marketing Operations Manager with advanced expertise in Marketo and Salesforce. The ideal candidate will be an Adobe Certified Expert - Marketo Engaged Business Practitioner, possessing a strong background in leveraging software architecture to improve business processes.

Reporting to the Senior Manager, Marketing Operations this role will be pivotal in optimizing our marketing operations and ensuring the execution of effective strategies that align with our business objectives. The candidate should have a focus on implementing the most effective scalable solutions rather than the simplest.

WHAT YOU’LL DO:

● Design, implement, and optimize vital processes and automation that uphold best practices in Marketo and Salesforce.

● Lead collaborative efforts across various teams to fine-tune and optimize workflows, ensuring superior project outcomes that align with strategic business goals.

● Advanced understanding of Marketing Channels, Lifecycle, Scoring, Custom Syncs and overarching Marketo fundamentals.

● Assist with troubleshooting in relation to Marketo lead flow, program structure or system performance.

● Champion the execution and optimization of marketing operations projects, prioritizing meticulousness and strategic alignment over convenience, to drive business results.

● Ensure compliance with data privacy and security regulations, including the management and protection of Personally Identifiable Information (PII).

● Ability to collaborate on solutioning across systems to select the best path, aligning with scalable business objectives.

YOUR QUALIFICATIONS:

● Adobe Certified Expert - Marketo Engaged Business Practitioner.

● Salesforce Education or Certification is highly preferred.

● Familiarity with technologies such as email creation platforms (Stensul), webinar platforms (Zoom Webinar), chatbots (Drift), email verification tools (StrikeIron), virtual event platforms (Zoom Events), and CRM (Salesforce).

● 5+ Years of proven experience as a Marketing Operations Manager or similar role within a tech/SaaS environment.

● Deep understanding of Global Compliance Laws and how they impact our organizations initiatives.

● Experience with connecting third party tools into Marketo through native and custom integrations.

● Ability to work a shifted schedule, overlapping with U.S working hours.

● Excellent written and verbal communication skills

● High level of proficiency with MS Office Suite.

● Minimum Bachelor's Degree in Any Stream. Marketing/Technology qualification is advantageous.

BENEFITS:

● Competitive salaries

● Company equity depending on role and level

● Medical insurance and healthcare benefits for you and your family

● Fully paid premiums for life insurance

● Flexible hours and PTO

● Mental wellness platform subscription

● Gym reimbursement

● Childcare reimbursement

● Group term life insurance

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.