Operations Deal Manager

1 Month ago • 4-8 Years • Business Development • Operations

Job Summary

Job Description

The Operations Deal Manager serves as a trusted advisor to the sales team, focusing on pipeline management and deal de-risking. Responsibilities include stakeholder management (Sales, Operations, etc.), collaborating on pipeline management (creating workback plans, tracking deal statuses), communicating effectively to align expectations, providing accurate forecasts, partnering to ensure credit capacity, maintaining a deep understanding of business processes and tools, applying policies and program knowledge, acting as an escalation point, analyzing data to understand implications of customer/partner issues, and anticipating changing conditions. The role involves maximizing revenue booked, improving deal velocity and quality, ensuring a best-in-class customer experience, and accurate revenue recognition and compliance. This role requires a minimum of 3 days per week in the office.
Must have:
  • Bachelor's degree in related field
  • Program/process management experience
  • Excellent verbal and written communication
  • Stakeholder management skills
  • Pipeline management expertise
  • Data analysis and forecasting abilities
  • Understanding of Microsoft licensing
  • Problem-solving and de-risking skills
Good to have:
  • Experience with Business Value deal constructions
  • Experience presenting to senior leaders
  • Process and project management skills

Job Details

Overview

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about Operations - and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, recognizes, and rewards great work.

 

Our team focuses on order to cash lifecycle for Microsoft products and services. We manage pre-sales processes through pipeline management, ensuring successful close to secure revenue while optimizing deal management processes in partnership with the field.

 

Operations Deal Managers are trusted advisors to the Sales team, focusing on pipeline management and the de-risking of deals. The team’s goal is to enable world class operational deal management throughout the deal lifecycle to give selling time back to the field, increase deal velocity and quality, offer a best in class customer experience and ensure accurate revenue recognition and compliance.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Qualifications

Minimum/Required Qualifications

  • Bachelor's Degree in Business, Operations, Finance or related field and work experience in program management, process management, process improvement
    • OR equivalent experience.
  • A fluent command of English proficiency in verbal & written communication.

Preferred Qualifications

  • Bachelor's Degree in Business, Operations, Finance or related field and extensive work experience in program management, process management, process improvement
    • OR equivalent experience.
  • Experience with similar industry Business Value deal constructions.
  • Experience with Microsoft licensing concepts, including contracts, quotes and invoices, as well as evaluation and review of complex proposals, agreements, and amendments.
  • Demonstrated ability to understand data models, trend analysis.
  • Experience presenting to and engaging with senior leaders.
  • Process and project management skills and experience.

This role requires min. 3 days per week office presence.

Responsibilities

  • Serve as a trusted advisor for deal management in assigned markets.
  • Stakeholder management - develop impactful relationships with Sales, Operations & other business stakeholders to deliver a best in class deal management experience to maximize revenue booked.
  • Collaborate with field/subsidiary sales & licensing stakeholders on pipeline management, which includes creating and managing workback plans, track deal statuses and arrivals.
  • Communicate skillfully to align expectations with field/subsidiary sales & licensing stakeholders when it comes to critical deals (especially at month/quarter end).
  • Provide accurate deal and order volume forecasts.
  • Partner with relevant teams to ensure adequate credit capacity to support the deal pipeline.
  • Maintain deep understanding of current business processes, policies and tools that impact deal velocity and leverage internal relationships to de-risk complex and transformational deals.
  • Understanding and applying policies and program knowledge to deal consultancy, as well as act as the escalation point for order processing and policy/program related issues.
  • Systematically identify and analyze causal links in complex patterns or ambiguous data to understand implications of customer/partner issues and required solutions.
  • Anticipate and action on changing conditions, identify new risks and issues and report on key issues/trends to drive process and productivity initiatives.   

Similar Jobs

Tesla - Delivery Advisor

Tesla

Lisbon, Lisbon, Portugal (On-Site)
3 Months ago
Nintendo - Forecast & Strategic Planning Analyst

Nintendo

Redmond, Washington, United States (Hybrid)
2 Months ago
Google - Special Projects Accounting Lead, Cloud Controllership

Google

Austin, Texas, United States (On-Site)
3 Weeks ago
Netflix - Manager, Revenue Analytics

Netflix

Los Gatos, California, United States (On-Site)
1 Month ago
Devoted Studios - Senior Financial Controller (Dynamics 365 BC)

Devoted Studios

Ontario, Canada (Hybrid)
1 Month ago
Voodoo - Business Developer

Voodoo

Los Angeles, California, United States (Hybrid)
1 Month ago
Voodoo - Account Executive - WeMoms

Voodoo

Paris, Île-de-France, France (Hybrid)
1 Month ago
Microsoft - Sr Account Executive- Enterprise Commercial

Microsoft

Singapore (On-Site)
1 Month ago
Google - Strategy and Operations Manager, Performance

Google

Tokyo, Japan (On-Site)
1 Month ago
Tesla - Charging Developer

Tesla

Mumbai, Maharashtra, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Tesla - Delivery Advisor

Tesla

Bristol, England, United Kingdom (On-Site)
3 Months ago
Canva - Revenue Accounting Manager, Enterprise Sales

Canva

Seattle, Washington, United States (Remote)
2 Months ago
Netflix - Engineering Manager, Ads Finance

Netflix

Los Angeles, California, United States (On-Site)
1 Month ago
Devoted Studios - Senior Financial Controller (Dynamics 365 BC)

Devoted Studios

Ontario, Canada (Hybrid)
1 Month ago
Canva - Revenue Accounting Manager, Enterprise Sales

Canva

Austin, Texas, United States (Remote)
2 Months ago
Xsolla - Head of Audit

Xsolla

(Hybrid)
1 Month ago
Tesla - Delivery Manager

Tesla

Quincieux, Auvergne-Rhône-Alpes, France (On-Site)
3 Months ago
Tesla - Delivery Advisor

Tesla

Drammen, Buskerud, Norway (On-Site)
3 Months ago
Microsoft - Operations Deal Manager

Microsoft

Bengaluru, Karnataka, India (On-Site)
1 Month ago
On Location - SVP Controller

On Location

New York, New York, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Bucharest, Bucharest, Romania

Electronic Arts - Site Reliability Engineer

Electronic Arts

Bucharest, Bucharest, Romania (On-Site)
1 Month ago
Amazon Games - Quality Assurance Engineer

Amazon Games

Bucharest, Bucharest, Romania (On-Site)
1 Month ago
Playtech - Shuffler

Playtech

Bucharest, Bucharest, Romania (On-Site)
7 Months ago
Amber - Senior Unreal Game Engineer (Project Based)

Amber

Bucharest, Bucharest, Romania (On-Site)
10 Months ago
Every matrix - Game Developer (Slots, Pixi.js)

Every matrix

Bucharest, Bucharest, Romania (Hybrid)
1 Month ago
Aera Technology - Senior Platform Administration Engineer

Aera Technology

Bucharest, Bucharest, Romania (Hybrid)
7 Months ago
Maximum Games - Senior Video Game Backend Developer

Maximum Games

Bucharest, Bucharest, Romania (On-Site)
1 Month ago
Amazon Games - QA Specialist - Compliance

Amazon Games

Bucharest, Bucharest, Romania (On-Site)
1 Month ago
Funcom - VFX Artist - Internship

Funcom

Bucharest, Bucharest, Romania (On-Site)
1 Month ago
NXP - Test infrastructure developer intern

NXP

Roznov, Neamț County, Romania (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Google - Startup Success Manager, Google Cloud

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Meesho - Associate Category - LnB

Meesho

Bengaluru, Karnataka, India (On-Site)
8 Months ago
Google - Business Intern, 2025

Google

Mexico City, Mexico City, Mexico (Hybrid)
3 Weeks ago
DEVOTEAM - Sales Manager ServiceNow (m/w/d)

DEVOTEAM

Frankfurt, Hessen, Germany (Remote)
7 Months ago
Tesla - Sales Advisor

Tesla

London, England, United Kingdom (On-Site)
3 Months ago
Google - International Growth Consultant, Large Customer Sales

Google

Singapore (On-Site)
1 Month ago
Google - Enterprise Account Manager, Retail, Google Cloud

Google

Munich, Bavaria, Germany (On-Site)
1 Month ago
Keywords Studios - Senior Business Development Manager - Localization & QA Services - North America

Keywords Studios

Washington, United States (Remote)
2 Months ago
Netflix - Product Manager, Ads Platform (CRM)

Netflix

Los Gatos, California, United States (On-Site)
1 Month ago
Trendyol - Warehouse Operations Professional

Trendyol

Bucharest, Bucharest, Romania (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Microsoft is a tech giant that develops, licenses, and supports a range of software products, services, and devices.

Vancouver, British Columbia, Canada (On-Site)

Mountain View, California, United States (Hybrid)

Shenzhen, Guangdong Province, China (On-Site)

Noida, Uttar Pradesh, India (On-Site)

Redmond, Washington, United States (On-Site)

Paris, Île-de-France, France (On-Site)

View All Jobs

Get notified when new jobs are added by Microsoft

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug