Sales Advisor

4 Months ago • All levels • Sales

Job Summary

Job Description

As a Sales Advisor at Tesla in London, you'll be a crucial part of the team guiding customers through the process of purchasing a Tesla vehicle. This role requires deep product knowledge, excellent communication skills, and the ability to tailor sales approaches to individual customer needs. You will educate customers on Tesla's technology, address concerns, manage the sales process (including financing and trade-ins), and meet sales targets. Collaboration with the wider team is essential to ensure a smooth customer journey. The role demands a passion for Tesla's mission and a proactive approach to exceeding customer expectations. You will also handle administrative duties related to sales and contracts.
Must have:
  • Product expertise in Tesla vehicles
  • Excellent communication & rapport building
  • Ability to explain complex topics clearly
  • Meeting sales targets
  • Teamwork & collaboration
  • Strong attention to detail
Perks:
  • Dynamic work environment
  • Innovative technology & tools
  • Ongoing training & development
  • Competitive compensation & benefits
  • Safe, clean & fun work environment

Job Details

What to Expect

As a Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision. 

You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.  

 

We Offer: 

  • A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success 
  • The chance to work with innovative technology, advanced tools and software 
  • Ongoing training and development to help you grow your skills and career 
  • A competitive compensation and benefits package 
  • A safe, clean and fun work environment 
What You’ll Do
  • Be a product expert on Tesla vehicles and technologies, and stay up to date with the latest developments and trends 
  • Understand the needs and preferences of each customer, and provide a personalized solution that meets their requirements 
  • Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience 
  • Guide customers through the sales process, including financing options, trade-ins, and delivery timelines 
  • Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise 
  • Provide an exceptional customer experience that exceeds their expectations, building a long-term relationship with them 
  • Meet or exceed sales targets and performance metrics 
  • Work collaboratively with other members of the Tesla team to ensure a seamless customer experience 

 

General duties:   

  • Operate with a flexible mindset to support sales and delivery needs across the team   
  • Ensure that customer details and all actions are accurately tracked and updated in our internal systems  
  • Execute on and share best practices with and across your Tesla location  
  • Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs   
  • In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done   
  • Manage any additional duties to support wider business requirements  
What You’ll Bring
  • Passion for Tesla's mission and products, and a desire to share this with others 
  • Excellent communication skills and the ability to build rapport with customers 
  • The ability to explain complex topics to customers in simple terms 
  • Focus on educating and understanding customers' needs 
  • Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines 
  • Strong attention to detail and organizational skills 
  • Ability to work independently and as part of a team 
  • Understands English language and communicate in it when needed 
  • Valid driving license 

 

At Tesla, we believe that owning a Tesla vehicle is not just about transportation, but about driving change and making a positive impact on the world. As a Sales Advisor, you will have the opportunity to help customers on their journey to ownership of a Tesla, and show them why it's the right choice for them. If you are passionate about electric vehicles and want to make a difference, we encourage you to apply for this exciting opportunity.

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