Operations Specialist

1 Month ago • 3 Years + • Operations

Job Summary

Job Description

The Operations Specialist will join the Assurance Resourcing Team at PwC Ireland, based in their Spencer Dock offices. Responsibilities include maintaining job records on staff planning tools, liaising with engagement teams to resolve scheduling conflicts, handling daily requests and queries from staff and managers, managing training bookings, processing leave requests, managing allocation tools, producing reports, liaising with team leaders, issuing forms, maintaining yearly staff requisitions, updating resourcing tools for portfolio changes, reviewing study leave timesheets, and managing time transfers. Proficiency in Microsoft Excel or Google Sheets is essential, with Alteryx being a benefit. The role requires strong communication, problem-solving, and attention to detail. The candidate will work independently and as part of a team, interacting with various levels of staff, from managers to partners.
Must have:
  • Proficient in Excel/Google Sheets
  • Strong communication skills
  • Attention to detail
  • 3+ years admin experience
  • Ability to work independently and in a team
  • Manage staff planning and allocation
  • Handle staff queries and requests
Good to have:
  • Alteryx experience
  • Experience with Talent Link and iPower
Perks:
  • Competitive compensation package
  • Inclusive employee benefits
  • Flexibility programs

Job Details

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Specialist

Job Description & Summary

An exciting opportunity has just become available for an Operations Specialist to join our Assurance Resourcing Team which sits within the BES line of service. The role is based in our state of the art offices in Spencer Dock. The ideal candidate will be proficient in Microsoft Excel or Google Sheets and Alteryx would be a benefit. The candidate would also have a keen eye for detail and willingness to learn.

The successful candidate will be part of the Operations team, representing one of the Assurance sectors and liaising regularly with the manager, senior managers, directors and partners in the business as well as dealing with queries from audit staff.  Some examples of the responsibilities are listed below:-

  •  Maintaining job records on the staff planning tool  in line with Assurance Requisitions which are completed by engagement teams.

  • Discussing requests with teams and looking for solutions where more than one team wants the same person at the same time. 

  • Dealing with day to day requests and queries from staff and managers.

  • Acting as a contact for Training on staff training bookings.  

  • Considering staff leave requests and discussing approval with relevant parties.  (Annual Leave, Overtime Leave and Unpaid leave).  

  • Managing the Unassigned Process and Real Time Allocation Tool.  This includes sending out availability of staff on a daily basis and creating new sheets each month.

  • Producing reports from Talent Link and following up on exceptions. 

  • Liaising with Team Leaders on any discrepancies or unusual findings on various reports. 

  • Issuing forms to obtain information from staff.

  • Maintaining the yearly staff requisitions for a particular Sector.

  • Updating resourcing tool for moves in manager portfolios due to reallocations, joiners, leavers.

  • Reviewing  of /completion of study leave timesheets for students going on exam leave.

  • Time transfers on iPower (our timesheet system). 


 

 Experience/Skills:

  • Preferably 3 plus  years experience in Administration. 

  • A professional approach with an ability to work on own initiative.

  • Ability to work under pressure in a busy environment maintaining quality and standard of work.

  • Ability to work independently, taking responsibility for own work while working within a team environment.

  • Good communication skills to negotiate compromises and solutions with engagement teams. 

  • Good excel experience is essential - sorting and matching data. 

Unlock your potential with PwC Ireland

We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.

Enjoy PwC’s perks

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html).

Being appreciated for being you

Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.  We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/)

You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Performance Management, Business Reporting, Communication, Conflict Resolution, Coordinating Staff, Data Analysis, Demand Management, Development Collaboration, Emotional Regulation, Empathy, Human Resources (HR) Report, Inclusion, Intellectual Curiosity, Optimism, Project Resource Allocation, Project Resource Management, Resource Allocation, Resource Identification, Resource Interpretation, Resource Management, Resource Sharing, Staffing Model {+ 10 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Similar Jobs

Upstox - Software Development Engineer - III (Frontend-AJ)

Upstox

Mumbai, Maharashtra, India (On-Site)
4 Months ago
WebFX - Social Media Specialist Account Manager (Open to Remote or On-Site)

WebFX

Harrisburg, Pennsylvania, United States (Remote)
4 Months ago
Evolution - Frontend Engineer (JavaScript/TypeScript)

Evolution

Riga, Latvia (On-Site)
4 Months ago
Canva - Engineering Manager (FE) - Ecosystem - App APIs

Canva

Auckland, Auckland, New Zealand (Remote)
1 Month ago
PwC - Deals - Senior Associate - Roma - Restructuring [DLS]

PwC

Rome, Lazio, Italy (On-Site)
4 Months ago
Scanline VFX - VFX Producer

Scanline VFX

Seoul, South Korea (On-Site)
8 Months ago
Crunchyroll - Manager, Channel Support

Crunchyroll

Hyderabad, Telangana, India (On-Site)
3 Months ago
Unity - Senior Leave & Absence Specialist EMEA

Unity

London, England, United Kingdom (On-Site)
3 Months ago
Tesla - Sr. Occupational Medical & Health Specialist

Tesla

Brandenburg, Germany (On-Site)
3 Weeks ago
Sphere Entertainment Co - Director of Live Event Production

Sphere Entertainment Co

Burbank, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Salesforce - Software Engineering MTS

Salesforce

Palo Alto, California, United States (Hybrid)
4 Weeks ago
Xsolla - Middle / Senior Frontend Developer for Xsolla Account

Xsolla

Baku, Azerbaijan (On-Site)
2 Months ago
Next Level Business Services - UX Developer

Next Level Business Services

Jersey City, New Jersey, United States (On-Site)
4 Months ago
Canva - Senior Frontend Engineer - Ecosystem - Ecosystem Experiences

Canva

Melbourne, Victoria, Australia (On-Site)
4 Months ago
Google - Senior Software Engineer, Full Stack, Core

Google

Hyderabad, Telangana, India (On-Site)
3 Months ago
Upstox - Software Development Engineer - III (Frontend-AJ)

Upstox

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Info Stretch - Lead Front End

Info Stretch

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Saviynt - Technical Account Manager

Saviynt

Atlanta, Georgia, United States (Remote)
4 Months ago
ION - Front End Developer - Italy

ION

Turin, Piedmont, Italy (On-Site)
4 Months ago
Nagarro - Associate Distinguished Engineer - Enterprise Architect

Nagarro

Japan (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Dublin, County Dublin, Ireland

Tesla - Senior Sales Advisor - Limerick (Based in Shannon)

Tesla

Limerick, County Limerick, Ireland (Hybrid)
3 Weeks ago
Playrix - Lead User Acquisition Manager

Playrix

Ireland (Remote)
4 Months ago
Romero Games - Senior Gameplay Animator

Romero Games

Galway, County Galway, Ireland (Hybrid)
4 Months ago
Riot Games - Knowledge Program Manager (12 Month Contract)

Riot Games

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
PwC - Cloud Security | Manager | Cyber Security | Technology Consulting

PwC

Dublin, County Dublin, Ireland (On-Site)
4 Months ago
Playrix - Middle C++ Software Engineer (Gameplay)

Playrix

Ireland (Remote)
4 Months ago
Eleven Labs - Compliance Engineer

Eleven Labs

Dublin, County Dublin, Ireland (Remote)
4 Months ago
Salesforce - SMB Account Executive - German Speaker

Salesforce

Dublin, County Dublin, Ireland (On-Site)
5 Months ago
PwC - Salesforce Functional Lead | Senior Manager | Technology Consulting

PwC

Dublin, County Dublin, Ireland (On-Site)
4 Months ago
Salesforce - Territory Account Executive Netherlands (Dutch speaking)

Salesforce

Dublin, County Dublin, Ireland (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Suyog Electricals  (SEPL_Cables) - Tender Engineer

Suyog Electricals (SEPL_Cables)

Vadodara, Gujarat, India (On-Site)
6 Months ago
BigID - Senior Services Operations Analyst

BigID

Austin, Texas, United States (Remote)
3 Months ago
Reliance Industries  - Lead Engineer D&C

Reliance Industries

Shahdol, Madhya Pradesh, India (On-Site)
3 Months ago
Design Cafe - Design Manager -Design - Pune

Design Cafe

Pune, Maharashtra, India (On-Site)
5 Months ago
LeoVegas - Customer Experience Advisor - Dutch Market

LeoVegas

Newcastle Upon Tyne, England, United Kingdom (On-Site)
4 Months ago
DraftKings - Operations Associate

DraftKings

Portland, Oregon, United States (On-Site)
1 Month ago
Netflix - Production Operations Manager

Netflix

Singapore, Singapore (On-Site)
2 Months ago
Saviynt - Sr. Engineer, IGA Operations

Saviynt

El Segundo, California, United States (Hybrid)
4 Months ago
Trek - Store Manager

Trek

New South Wales, Australia (On-Site)
2 Months ago
PlayStation Global - Senior Director, Revenue Optimization

PlayStation Global

Aliso Viejo, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

Gqeberha, Eastern Cape, South Africa (On-Site)

Athens, Greece (Remote)

Qormi, Malta (On-Site)

Kolkata, West Bengal, India (On-Site)

Copenhagen, Denmark (On-Site)

Bucharest, Bucharest, Romania (On-Site)

Kolkata, West Bengal, India (On-Site)

Kolkata, West Bengal, India (On-Site)

View All Jobs

Get notified when new jobs are added by PWC

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug