Order Management Analyst - Remote

1 Month ago • All levels • Administrative

Job Summary

Job Description

The Order Management Analyst will review orders and contracts in Salesforce for compliance, process sales orders in Salesforce and NetSuite, adapt to evolving processes and product changes, manage inquiry queues, support month-end close and quarterly financial reviews, collaborate with various teams to resolve order issues, and contribute to process documentation and improvement initiatives. This role requires proficiency in Excel, NetSuite or similar ERP, Salesforce, and strong communication skills. The position involves working the night shift, covering until 4:30 PM PST.
Must have:
  • Review orders for compliance
  • Process orders in Salesforce & NetSuite
  • Manage inquiry queues within SLA
  • Proficiency in Excel, Salesforce, NetSuite
  • Strong communication skills
Good to have:
  • Experience with Zendesk
  • Experience with Legal, Sales, Deals Desk, and Finance collaboration
Perks:
  • Competitive salaries
  • Medical insurance
  • Life insurance
  • Flexible hours
  • Mental wellness platform
  • Gym reimbursement
  • Childcare reimbursement

Job Details

Description

 EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters who doers, thinkers, and collaborators are who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

 

Our Order-to-Cash team supports our customers by proactively identifying opportunities for operational improvements and system optimization. The successful candidate will have a record of success in thinking outside the box to find optimal and scalable solutions to problems.

 

WHAT YOU’LL DO: 

  • Review orders and contracts in Salesforce for compliance with product structure.
  • Process and Manage Sales Orders and contracts in our internal application, Salesforce, and NetSuite
  • Adapt to changing processes and technical and contractual changes in the growing product line
  • Manage the inquiry queue in the required SLA for internal and external partners.
  • Participate in month-end close: support quarterly financial review and audit
  • Good multi-tasking and time management skills.
  • Collaborate with Legal, Sales, Deals Desk, and Finance partners to resolve non-compliant orders to resolve deployment bottlenecks
  • Assist in process documentation and department process change initiatives 

YOUR QUALIFICATIONS:

  • Bachelor’s degree in accounting or finance   
  • Willing and ability to work Night Shift, coverage through 4:30 pm PST 
  • Proficiency with Excel (Pivot tables, Look-Up formulas) 
  • Experience with NetSuite or similar ERP   
  • Experience with Salesforce   
  • Experience with Zendesk or other Customer service platforms   
  • Strong verbal and written communication skills including understanding how to tailor messages toward different audiences and conveying the objective clearly

BENEFITS

  • Competitive salaries
  • Medical insurance and healthcare benefits for you and your family
  • Fully paid premiums for life insurance
  • Flexible hours and PTO
  • Mental wellness platform subscription
  • Gym reimbursement
  • Childcare reimbursement
  • Group term life insurance

 

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Similar Jobs

FISHLABS GmbH - Level Artist

FISHLABS GmbH

Hamburg, Hamburg, Germany (Hybrid)
3 Months ago
Next Level Business Services - Hadoop MapR Sr. Developer/ Technical Architect

Next Level Business Services

Groton, Connecticut, United States (On-Site)
6 Months ago
Info Stretch - Lead Data Engineer

Info Stretch

Pune, Maharashtra, India (On-Site)
6 Months ago
PwC - Senior Associate _Java Developer _Data & Analytics _Advisory _PAN India

PwC

Kolkata, West Bengal, India (On-Site)
6 Months ago
NVIDIA - MCU Firmware Engineer

NVIDIA

Taipei City, Taiwan (On-Site)
3 Months ago
Playtika - Office Administrator

Playtika

Poland (Hybrid)
4 Months ago
Life church - HRIS Specialist

Life church

Edmond, Oklahoma, United States (On-Site)
6 Months ago
NinjaVan - Internship - Procurement

NinjaVan

Subang Jaya, Selangor, Malaysia (On-Site)
6 Months ago
1920 - Production Coordinator for Commercials

1920

London, England, United Kingdom (Hybrid)
1 Month ago
On Location - Executive Assistant

On Location

New York, New York, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

PwC - Full Stack Developer (Python + React) (freelance)

PwC

Warsaw, Masovian Voivodeship, Poland (Hybrid)
7 Months ago
Riot Games - Principal Analytics Engineer - Product Insights

Riot Games

Los Angeles, California, United States (On-Site)
1 Month ago
Egnyte - Director, Customer Success - Strategic Accounts

Egnyte

Spokane, Washington, United States (Remote)
1 Month ago
Playtika - Senior DATA/AI SRE Engineer

Playtika

Poland (On-Site)
6 Months ago
Thatgamecompany - ML Engineer

Thatgamecompany

United States (Remote)
1 Month ago
Epic Games - Technical Director, Machine Learning Programmer

Epic Games

Montreal, Quebec, Canada (On-Site)
3 Months ago
Dream11 - SDE 3 - Backend

Dream11

Mumbai, Maharashtra, India (On-Site)
7 Months ago
Tesla - Data Scientist

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
PwC - IN-Manager_Big Data Engineer_Data and Analytics_Advisory_Bengaluru

PwC

Bengaluru, Karnataka, India (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Jobs in India

CloudHire - Sr. Backend Developer - Remote

CloudHire

Karnataka, India (Remote)
1 Month ago
Gyaan - Senior Backend Engineer (Python)

Gyaan

Pune, Maharashtra, India (On-Site)
6 Months ago
Assystems - Sr Design Engineers - Buildings

Assystems

Navi Mumbai, Maharashtra, India (On-Site)
6 Months ago
PwC - IN-Associate_SAP MM_Enterprise Apps SAP_Advisory_Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
6 Months ago
AppsFlyer - Marketing Manager

AppsFlyer

Bengaluru, Karnataka, India (On-Site)
7 Months ago
PhonePe - Site Reliability Engineer - Systems

PhonePe

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Zazz - Marketing Data Specialist

Zazz

India (On-Site)
4 Months ago
OAO INFO INDIA - Product Lead

OAO INFO INDIA

Pune, Maharashtra, India (On-Site)
2 Months ago
CleverTap - Senior Backend Engineer (Java & Mongo DB)

CleverTap

Mumbai, Maharashtra, India (Hybrid)
6 Months ago
PwC - IN-Senior Associate_ ETL Databricks _D&A_Advisory_Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

ARHS - Application Engineer/Administrator

ARHS

The Hague, South Holland, Netherlands (On-Site)
6 Months ago
Btf gmbh - Payroll Administrator

Btf gmbh

Cologne, North Rhine-Westphalia, Germany (On-Site)
3 Weeks ago
Next Level Business Services - SAP HANA XS Consultant

Next Level Business Services

Palo Alto, California, United States (On-Site)
6 Months ago
Zoox - Software Engineering Manager: Operating Systems and Vehicle Configuration

Zoox

Foster City, California, United States (Hybrid)
6 Months ago
Next Level Business Services - Senior Developer

Next Level Business Services

Bethpage, New York, United States (On-Site)
6 Months ago
Gaming Innovation Group  - Infrastructure Engineer

Gaming Innovation Group

Community Of Madrid, Spain (Hybrid)
1 Month ago
Assystems - Aconex Specialist

Assystems

Gurugram, Haryana, India (On-Site)
6 Months ago
The Mill - Senior Systems Engineer

The Mill

New York, New York, United States (On-Site)
9 Months ago
Aristocrat Gaming - Risk, Fraud & Payments Analyst

Aristocrat Gaming

Sliema, Malta (Hybrid)
1 Month ago
Steer Studios - Sr. IT Infrastructure Administrator

Steer Studios

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded