Partner Account Manager (Chinese/English/Russian)

2 Months ago • All levels • Account Management • Undisclosed

About the job

Job Description

As a Partner Account Manager (Chinese/English/Russian) at Social Discovery Group, you'll manage and develop partners, assign tasks to outsourcing teams, communicate with AP, manage project news, and handle AP requests (financial controller queries, FAQs, onboarding assistance, CRM chat support). You will be responsible for working with partners without income, writing instructions and setting tasks for outsourcing teams. Excellent communication and negotiation skills, experience in contractor/partner management, confident data handling (Google Sheets/Excel), and advanced Google Workspace skills are essential. The role involves handling claims and working with a large network of international partners.
Must have:
  • Fluent Chinese (C1+), English (C1+)
  • Excellent communication skills
  • Negotiation & partner management experience
  • Data handling proficiency (Google Sheets/Excel)
  • Advanced Google Workspace user
Good to have:
  • Experience with claims
Perks:
  • Remote work
  • 7 wellness days/year
  • $5000 referral bonuses
  • Paid professional training
  • Corporate English lessons discount
  • Health benefits ($1000/year)
  • Workplace organization support

Social Discovery Group is the world's largest group of social discovery companies which unites more than 50 brands. For more than 20 years, we have been creating premium international dating services and social discovery apps with a focus on video streaming, AI technologies, entertainment, and game mechanics. Our product portfolio includes Dating.com, Cupid Media, Dil Mil, and many others. The products are already used by more than 500 million users in 150 countries around the world.

SDG Invests in social discovery technology startups around the world. Our Investments include Open AI, Patreon, Flo, Wildly, RAW, EVA AI, Clubhouse, Magnet, Tubit, Woebot, BamBam, Flure, Astry, Coursera, Academia, Harbour, Space, Auto1, DocSend, AppAnnie, Rapyd, Boom Supersonic, Trading, View, K-Health and many others.

We solve the problem of loneliness, isolation, and disconnection with the help of digital reality.

Our digital nomad team of more than 800 professionals works all over the world. Our international team of like-minded people and professionals solves ambitious daily tasks and creates truly global products. We value focusing on results, a proactive approach, and we are always looking for new and unconventional ideas.

Our teams of digital nomads live and work remotely from Cyprus, Malta, the USA, Thailand, Indonesia, Hong Kong, Australia, Poland, Israel, Türkiye, Latvia and many others.

We are looking for a Partner Account Manager (Chinese fluent) .

Your main tasks will be:

    • Managing and developing partners without income;
    • Setting tasks in outsourcing and assigning them to teams, as well as writing instructions;
    • Sending out communications to AP and collecting feedback;
    • Managing project news channels;
    • Working on AP requests (FC (Financial Controller), Frequent questions from AP, Assistance with onborading, Asisstant in all CRM chats);

    We expect from you:

    • Proficiency in Сhinese (reading, writing, ability to communicate) - C1+;
    • Proficiency in English (reading, writing, ability to communicate) - С1+;
    • Excellent communication skills;
    • Experience in negotiating, working with contractors, partners, working with claims;
    • Confident work with data in tables (Google Sheets, Excel);
    • Advanced user of Google Workspace.

    What do we offer:

    • REMOTE OPPORTUNITY to work full time;
    • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
    • Bonuses up to $5000 for recommending successful applicants for positions in the company;
    • Full payment for professional training, international conferences and meetings;
    • Corporate discount for English lessons;
    • Health benefits. If you are not eligible for Corporate Medical Insurance, the company will compensate up to $1000 gross per year per employee according to the paychecks. This can be spent on self-purchase of health insurance, or on doctor’s fees for yourself and close relatives (spouse, children);
    • Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in the locations where we have offices or co-working. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
    • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.

    Sounds good? Join us now!

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