Payment Risk Strategy Expert - Global Payment

2 Months ago • 5 Years + • Monetization

Job Summary

Job Description

The Global Payment team at ByteDance seeks a Payment Risk Strategy Expert to contribute to the design of fraud programs, supervise analysts, lead fraud investigations, analyze disputed transactions, monitor decision systems, and stay updated on card scheme regulations. Responsibilities include identifying suspicious trends, resolving escalated issues, creating visualizations and reports, and supporting various risk initiatives. The ideal candidate possesses strong SQL skills, e-commerce payment risk control experience, and excellent communication abilities. They should be comfortable working in a fast-paced environment and able to collaborate effectively with cross-functional teams.
Must have:
  • Strong SQL skills
  • E-commerce payment risk control experience
  • Fraud management & strategy
  • Payment industry knowledge
  • Fraud rule writing
  • Data analysis & visualization
  • Cross-functional team collaboration

Job Details

Responsibilities
Team Introduction The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok. Responsibilities: - Contribute to the design of fraud programs and projects in line with defined roadmap and risk appetite. - Supervise analysts to perform fraud related investigations and provide subject matter expertise in various projects. - Lead fraud investigations to identify suspicious trends and resolve escalated issues from cross functional teams taking into consideration risk versus customer impact - Analyse cardholder disputed transactions as per card scheme regulation, and provide subject matter expertise in payments risk - Implement on-going tracking and monitoring of the performance of decision systems and models and produce clear, understandable visualizations, dashboards and reports with support from the risk analytics team. - Keep current on card scheme rules and regulation - Support the risk team with various initiatives and ad hoc projects as required - Work individually and with peers to help achieve the overall goals of the risk team
Qualifications
Minimum Qualifications: - Strong SQL skills - Experience in e-commerce payment risk control experience - Results oriented and comfortable working in a fast-paced environment requiring prioritization and ownership - Confident communicator with the ability to interact at all levels, including working closely with cross functional teams - Aptitude to identify new ways to approach risk management and to think creatively Preferred Qualifications: - 5+ years of experience in fraud management and strategy. Strong knowledge of the Payment industry and Fraud rule writing is a must.
Job Information
About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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About The Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

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Tokyo, Japan (On-Site)

Taguig, Metro Manila, Philippines (On-Site)

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