Product Manager II

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

• Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

• Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Commerce, Data & Identity provides the core product management functions for areas crucial to Disney’s media businesses. These include initiatives and products that power digital commerce, identity, and growth, as well as those that reach uniquely across The Walt Disney Company enterprise, such as messaging and privacy, among others. Additionally, it is responsible for the data engineering, science, and products for Disney Entertainment & ESPN, along with their interconnection with other parts of The Walt Disney Company.We’re seeking a product manager for Payments to help us build new payment solutions and enhance our existing payment options across our streaming services worldwide - Disney+, Hulu, ESPN+ and Star+.  In this highly impactful role, you’ll be a key player on a team of product managers and cross-functional team of engineers, designers, data scientists, and other specialists.

The payments platform at Disney Entertainment and ESPN Product & Technology has experienced tremendous growth - supporting over 80 countries, 20+ currencies, and processing billions of dollars of transactions annually; Yet, we’re still early on our mission to provide entertainment around the world and project significant growth ahead.

We’re looking for a Product Manager with an entrepreneurial spirit, who will thrive upon the legacy of our company yet embrace unconventional thinking and experimentation. Being part of a driven and enthusiastic team on growing products, you will get to make a direct material impact on the future of Disney.

Responsibilities:

• Execute and maintain the roadmap by working cross-functionally with members of the product team, engineering team, business team, finance team, legal team, operations team, marketing team and more

• Manage high levels of complexity by collaborating with business leaders of adjacent domains like customer growth & acquisition, identity, lifecycle messaging, billing, etc. to negotiate and identify trade-offs that optimize business holistically

• Challenge the status quo, think outside the box, and suggest new features and enhancements that not only solve tactical problems but also strategic problems 

• Translate new ideas and business needs into detailed product requirements documents and user stories for engineering teams to execute

• Maintain all necessary JIRA tasks, boards and detailed documentation across teams, as well as all necessary communication to internal stakeholders

• Become a trusted authority in the payments domain and provide thought leadership across the business

Basic Qualifications

• You have 3+ years of product management experience, preferably working on digital products at a global scale.

• Skilled at identifying key issues/questions, analyzing/visualizing data and then telling a compelling story to senior business partners and key stakeholders to help influence and/or determine important decisions.

• You have the ability to rigorously prioritize while articulating your product roadmap across business teams and geographies.

• Demonstrated ability of collaborating with a diverse set of partners and experience working in cross-functional teams.

• You have a demonstrated understanding of good UX and copy; You’ve worked with product designers and copywriters to provide actionable & valuable feedback.

• You have familiarity with the streaming video industry and understand the different value propositions that all the market leaders offer their customers.

• You have an understanding of statistics concepts (e.g., hypothesis testing, regression analysis), and experience with a/b testing on a large scale is a plus.

• You communicate exceptionally well - from small group discussions to large-scale presentations, and through strong product memos that help drive alignment across multiple teams.

Required Education

Bachelor's degree and/or equivalent work experience. An undergraduate degree in computer science, engineering, finance, economics or related disciplines is a plus, MBA preferred.

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