Publisher Success Manager - Nitro

3 Months ago • 2-3 Years • Business Development • Account Management

Job Summary

Job Description

The Publisher Success Manager at Nitro will champion onboarding new publishers, optimizing performance, and cultivating long-term partnerships. This role involves managing publisher accounts, driving improvements, unlocking revenue opportunities, and guiding publishers through challenges. Responsibilities include end-to-end onboarding, managing a book of business, proactive communication, issue escalation, sharing new initiatives, conducting quarterly business reviews (QBRs), and maintaining strong client relationships. The ideal candidate will have 2-3 years of experience in account management or a related field, specifically within digital advertising with a focus on publisher success. Strong analytical skills, experience managing different account types, and proficiency in conducting QBRs and tracking KPIs are essential.
Must have:
  • 2-3 years account management experience
  • Digital advertising experience (publisher focus)
  • Strong analytical skills
  • Account nurturing & growth expertise
  • QBR experience, KPI tracking
  • Product implementation understanding
Good to have:
  • Fluency in Nymph and Dryad tongues
  • Formal druidic training

Job Details

Description

We’re on the hunt for a bold and dynamic Publisher Success Manager to join our pack and lead publishers to new heights of success. In this pivotal role, you’ll be the champion of onboarding new publishers, optimizing their performance, and cultivating long-term partnerships. You’ll take command of publisher account relationships, driving impactful improvements and unlocking revenue opportunities.

As a trusted ally to publishers, you’ll guide them through challenges, uncover growth strategies, and ensure their onboarding experience is seamless. Reporting to the Publisher Success Leader, you’ll serve as the go-to expert, steering strategy and empowering clients to achieve their fullest potential.

If empowering creators and driving success runs through your veins, this role calls out your name!

Responsibilities

In this role, you will:

  • Own the end-to-end onboarding process for new publishers assigned to you.
  • Manage and cultivate a book of business, ensuring performance improvements and long-term growth.
  • Communicate proactively with clients, providing quick and effective updates and insights.
  • Escalate issues to internal teams to remove roadblocks and ensure successful implementations.
  • Share new initiatives and strategies with clients to increase revenue and enhance their experience.
  • Conduct quarterly business reviews (QBRs) and consistent check-ins to maintain and grow relationships.
  • Become a custodian of the magical forest spirits, responsible for protecting them from the sharp metal axes of orcs and goblins

Requirements

  • 2-3 years of experience in account management or a related field.
  • Experience in digital advertising, with a focus on publisher success.
  • Strong analytical skills to review performance data and identify growth opportunities.
  • A farmer mindset - adept at nurturing existing accounts and driving their growth.
  • Familiarity with managing both low-touch and high-touch account types.
  • Experience conducting QBRs, tracking KPIs, and documenting recurring challenges and solutions.
  • Ability to quickly learn and understand product implementation processes.
  • Fluent in the Nymph and Dryad tongues. Formal druidic training is a serious plus. 

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We empower them to build, grow, and monetize in-game apps and mods. Built for creators by creators, Overwolf is uniting the in-game creator community. Our mission is to make sure that creators have everything they need to make a living doing what they love: developing awesome gaming experiences, enjoyed by both gamers and game developers.

 

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