ROC Analyst

4 Months ago • 2-5 Years • Administrative • Network Engineering

Job Summary

Job Description

Stem is hiring a ROC Analyst to troubleshoot incidents, create rules for data engine, monitor systems, and coordinate with field technicians. Must have strong understanding of communication protocols, networking fundamentals, and electrical power systems.
Must have:
  • Electrical Engineering
  • Communication Protocols
  • Networking Fundamentals
  • Data Analysis
Good to have:
  • Solar Asset
  • Performance Analysis
  • Remote Support
  • Jira, Confluence
Perks:
  • Diversity & Inclusion
  • Clean Energy

Job Details

About the job

Stem provides clean energy solutions and services designed to maximize the economic, environmental, and resiliency value of energy assets and portfolios. Stem’s leading AI-driven enterprise software platform, Athena®, enables organizations to deploy and unlock value from clean energy assets at scale. Powerful applications, including AlsoEnergy’s PowerTrack, simplify and optimize asset management and connect an ecosystem of owners, developers, assets, and markets. Stem also offers integrated partner solutions to help improve returns across energy projects, including storage, solar, and EV fleet charging. For more information, visit www.stem.com.

Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems.

Responsibilities

  • Remotely Identify, prioritize, and troubleshoot incidents in accordance with customer business requirements, organizational policies, and operational impact
  • Schedule and monitor the execution of grid service events
  • Create new rules for our data engine, to support strategic root cause corrections
  • Monitor and troubleshoot a wide variety of information and network systems that include, but are not limited to LAN/WAN systems, firewalls, IoT systems, operating systems, and energy storage management systems
  • Track operational incidents in JIRA
  • Coordinate with field technicians during installation and operational issue resolution
  • Notify field service, customer operations, and third-party service providers of issues, outages and remediation status.
  • Work with internal and external technical and service teams to support both temporary and permanent solutions to system issues, and to create and/or update knowledge base articles

Requirements

  • BTech/ BE degree in Electrical Engineering, Electrical and Electronics Engineering or Electronics and Communication Engineering from an accredited college or university.
  • Good understanding of communication protocols that include, but not limited to MODBUS RS485 and TCP/IP communications; Networking fundamentals like DHCP/Static, DNS, TCP/IP protocols; and router/switch configuration and IP address planning.
  • Knowledge of electrical power systems, solar power systems and Battery Energy Storage Systems (BESS).
  • Experience with analyzing large sets of data and data analysis.
  • Knowledge of server operating systems and network devices.
  • Ability to think creatively to resolve problems in ambiguous situations.
  • Work with execution of custom scripts (light coding/understanding).
  • Good verbal and written English language skills.

Preferred

  • Experience of solar asset performance analysis.
  • Good understanding of communication protocols that include, but not limited to MODBUS RS485 and TCP/IP communications; Networking fundamentals like DHCP/Static, DNS, TCP/IP protocols; and router/switch configuration and IP address planning.
  • Experience providing remote support using virtual desktop tools.
  • Experience with Jira, Confluence, Tableau, Plotly, SQL, Python, Linux/ command line, Big Data visualization, and relational databases.
  • Analytical aptitude and ability to work under stress.

Job Location

  • Gurugram, Haryana 24*7 PST/PDT working hours.

Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.

Similar Jobs

Social Discovery Group - Head of Product (Premium products)

Social Discovery Group

Indonesia (Remote)
2 Months ago
Sony Interactive Entertainment - Sr. Program Manager (HW related program management)

Sony Interactive Entertainment

Tokyo, Japan (On-Site)
1 Month ago
Playtech - Project Manager Operations

Playtech

London, England, United Kingdom (On-Site)
1 Month ago
The Walt Disney Company - Sr Software Engineer

The Walt Disney Company

Charlotte, North Carolina, United States (On-Site)
3 Months ago
Luxoft - Senior Angular JS Developer

Luxoft

New York, New York, United States (On-Site)
2 Months ago
Hawk Eye Innovations - Football Systems Operator - Netherlands

Hawk Eye Innovations

Netherlands (On-Site)
1 Month ago
Trek - Customer Care Executive

Trek

Haryana, India (On-Site)
3 Months ago
Canva - Enterprise Admin Support Team Lead - APJ

Canva

Sydney, New South Wales, Australia (Hybrid)
3 Months ago
Cadence Design Systems - IT-Staff Systems Engineer

Cadence Design Systems

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Advance Auto Parts - Security Engineer

Advance Auto Parts

Hyderabad, Telangana, India (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

8Bit - Games Industry Recruitment - Senior Producer

8Bit - Games Industry Recruitment

Poland (Remote)
7 Months ago
Electronic Arts - Data Engineer

Electronic Arts

Vancouver, British Columbia, Canada (On-Site)
6 Months ago
Aera Technology - Senior Release Engineer

Aera Technology

Pune, Maharashtra, India (Hybrid)
4 Months ago
Nagarro - Principal Engineer, Embedded Systems

Nagarro

Sri Lanka (Remote)
4 Months ago
Dream Sports - Senior Manager - Human Resources

Dream Sports

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Blizzard Entertainment - Program Manager, B&OP

Blizzard Entertainment

Irvine, California, United States (On-Site)
5 Months ago
Microsoft - Producer

Microsoft

Redmond, Washington, United States (On-Site)
6 Months ago
Snail Games - Lead Designer

Snail Games

Beverly Hills, California, United States (Hybrid)
4 Weeks ago
Oil and Gas Job Search  - Portfolio & Release Manager

Oil and Gas Job Search

Navi Mumbai, Maharashtra, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Gurugram, Haryana, India

Nagarro - Senior Engineer, Mainframe

Nagarro

India (Remote)
4 Months ago
Teamwork Arts   - Teamwork Arts - Manager - Delegates Acquisition

Teamwork Arts

New Delhi, Delhi, India (Hybrid)
4 Months ago
Schbang - Growth Executive

Schbang

Mumbai, Maharashtra, India (On-Site)
3 Months ago
Info Stretch - Lead Data Engineer

Info Stretch

Pune, Maharashtra, India (On-Site)
3 Months ago
PhonePe - Senior Solutions Consultant

PhonePe

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Palo Alto Networks - Domain Consultant (Specialist Presales) - Data Security (CASB/DLP), West India

Palo Alto Networks

Mumbai, Maharashtra, India (On-Site)
3 Months ago
WorkSpan - Senior Software Engineer

WorkSpan

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Schbang - Sr. Graphic Visualizer

Schbang

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Glance - Machine Learning Engineer III

Glance

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Barracuda Networks  Inc  - Senior Data Engineer

Barracuda Networks Inc

Bengaluru, Karnataka, India (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

PwC - AES Salesforce Technical Analyst – Specialist and Senior Associate - Consulting

PwC

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Tesla - Field Service Technician Supercharging

Tesla

Reykjavík, Reykjavíkurborg, Iceland (On-Site)
3 Weeks ago
Crytek - NOC Linux Specialist (Remote only)

Crytek

(Remote)
1 Month ago
PwC - Business Process Specialist (with French)

PwC

Bucharest, Bucharest, Romania (On-Site)
3 Months ago
Brillio - Salesforce CPQ Architect - R01525561

Brillio

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Crytek - Unsolicited Application - Programming / Engineering

Crytek

Frankfurt, Hessen, Germany (On-Site)
7 Months ago
NinjaVan - Regional Human Resources, Executive (Operations)

NinjaVan

Subang Jaya, Selangor, Malaysia (Hybrid)
4 Months ago
Knuddels - System Administrator*in (m/w/d) - remote oder Karlsruhe

Knuddels

Karlsruhe, Baden-Württemberg, Germany (Remote)
7 Months ago
Wind River Systems - Embedded Software Engineer – RTOS / VxWorks

Wind River Systems

Galați, Județul Galați, Romania (On-Site)
3 Months ago
Intel Corporation - Info Security DevSecOps Engineer

Intel Corporation

Penang, Malaysia (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Stem, Inc. is a global leader in AI-enabled software and services that enable customers to plan, deploy, and operate clean energy assets. We offer a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading energy experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios.

Get notified when new jobs are added by Stem, Inc.

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug