Project Manager Operations

3 Weeks ago • All levels • Product Management

Job Summary

Job Description

Playtech seeks an experienced Project Manager Operations to assist in the smooth release of casino game content. Responsibilities include coordinating stakeholders (platform teams, QA, regulation, account managers, sales, release managers), communicating with management on delivery and sales, assisting with content planning, development, and delivery within budget, contributing to the content roadmap, supporting B2C brand owners and B2B account managers, maintaining game documentation, collaborating with BI and operations, advising on game development, liaising with Legal and Compliance, managing game removal, and ensuring adherence to company policies. The role requires strong communication, teamwork, and understanding of casino games and Agile methodologies.
Must have:
  • Excellent attention to detail
  • Strong teamwork and coordination skills
  • In-depth casino customer knowledge
  • Experience with Scrum/Agile
  • Strong communication skills
  • Understanding of SDLC
  • Ability to handle multiple tasks
  • Proactive problem-solving
  • Experience with Monday, Jira, Confluence
Good to have:
  • Technical understanding of back-end tools
  • Experience shaping external processes
  • Proven ability to complete projects
Perks:
  • Global scope and inclusive environment
  • Learning and development opportunities
  • Active lifestyle and mental well-being support
  • Fun company events

Job Details

Company Description

About Playtech

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 20 countries. Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. Read more about who we are and what we do here: www.playtech.com & www.playtechpeople.com  
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech’s overall commitment to responsible business practices. 

Ready to level up your career?  

We are looking for an experienced Project Manager Operations with great communication skills and an understanding of casino games to join our Casino unit. As a market leader in the gambling and financial trading industries, Playtech is at the forefront of delivering business intelligence-driven gambling software, services, content, and platform technology. If you are passionate about the gaming industry and thrive in a dynamic, fast-paced environment, we want to hear from you! 

For this position, we are considering candidates from the UK, Estonia, Ukraine and Gibraltar.

Job Description

Your influential mission. You will... 

  • Assist in the smooth release of content. Ensuring all stakeholders (platform teams, QA, regulation, account managers, sales, release manager) have completed their tasks before a new game is published. 
  • Communicate with management (content head, game producers, release managers, account managers) to ensure smooth delivery and sales of new content and assist with strategic decisions regarding the content portfolio and distribute tasks based on the competencies of the teams. 
  • Be assisting with the end-to-end process for the planning, development and delivery of content according to agreed budgets, highlighting any potential cost inflation during development.  
  • Assist with the creation of the content roadmap and ensuring early publication for internal and external use; ensuring that deadlines are met, any delays are mitigated and that early exclusive content is managed smoothly by closely cooperating with the management team to deliver the content roadmap to stated aims 
  • Support and consult the B2C brand owners and the B2B account managers regarding games selection exclusivity. 
  • Support the maintenance of online casino games' documentation of product requirements. 
  • Be supporting work between Casino BI and the Casino operations manager to collate game attributes for databases and tools.  
  • Advise on games development and roadmap positioning and communicate game performance analysis results. 
  • Maintain high-level status document for game development stages. 
  • Liaise with the Legal and Compliance team to ensure adherence to various company policies in a structured process. Capture requirements of obstructive or overly inhibiting policies to enable a policy review. 
  • Organise and coordinate the timely and structured removal of expired and/or poorly performing games, communicating with all affected parties. 

Qualifications

Components for success. You... 

  • Have excellent attention to detail, and an ability to assimilate, sort and aggregate complex information quickly.
  • Bring strong teamwork, coordination, planning and influencing skills. 
  • Have in-depth knowledge of the Casino customer and worldwide customer landscape. 
  • Have experience working with Scrum AGILE delivery methods and a good understanding of the Game Producer’s role. 
  • Bring strong verbal and written communication skills, able to write clearly and interact well with all levels of audience. 
  • Have an understanding of SDLC and the ability to work closely with technology teams to clearly schedule functional and non-functional requirements. 
  • Have the ability to handle various tasks and projects simultaneously. 
  • Are self-driven and have the ability to work at a fast and efficient pace in a dynamic organisation. 
  • Have experience with Monday, JIRA and Confluence. 
  • Can think proactively and outside the box to provide workable solutions to problems. 
  • Are aware of the team and how individuals are affected by actions. 

You'll get extra points for... 

  • Strong technical understanding of back-end configuration tools. 
  • Familiarity with software used to present, plan and coordinate meetings. 
  • Experience shaping external processes to align with casino operations. 
  • Proven ability to push projects to completion. 

Thrive in a culture that values...  

  • Initiative-taking and confident approach at the workplace. 
  • Global scope and inclusive working environment. 
  • Constant learning and development opportunities. Active lifestyle and mental well-being. 
  • Fun and engaging company events. 

Additional Information

CASINO UNIT

Playtech Casino unit is the largest revenue generator and you will be working with senior management, helping to steer thinking and translate senior executive intent into tangible product deliverables. You will have access to dedicated Casino Business Intelligence tools, as well as project managers and product managers who will help you define business processes and measure product success. 

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. 

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About The Company

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries


Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.


We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.


The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.


Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.


Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.


If you are an ambitious, creative thinker and would like to work for us we want to hear from you!


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