Sales Support

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. 

• Management of the contract process with customers and internal stakeholders to ensure that contracts are processed correctly and swiftly
• Supporting the marketing team in the administrative and content-related preparation of customer meetings. Attending congresses and audits
• Coordination and internal coordination to answer customer enquiries in the area of quality and compliance 
• Support in the visualisation of KPIs and regular preparation of reports 
• Support in the daily business of the marketing team, e.g. preparation of offers, coordination and documentation of appointments 
• Analysis of market potential as preparation for sales activities
• Close cooperation and coordination with the marketing team and all colleagues involved in the respective projects - nationally and internationally

• Ability to multi-task in a fast paced/high pressure environment, results driven and great communication skills both written and verbal
• Must be detail oriented, proactive and flexible
• Excellent documentation skills (MS Word, Excel, PowerPoint a minimum)
• High organisational skills and ability to manage several projects at the same time
• Knowledge of internet technologies (CRM systems)
• Ability to prioritise own workload
• An administrative or sales support background
• Strong interpersonal skills with the ability to work effectively with a wide variety of professional staff from varied disciplines and backgrounds
• A team player with high level of dedication
• Passion for customer service and for ensuring clients have the best experience possible
• Knowledge of pharmaceutical marketing environment a plus
• Demonstrates drive, being a self-starting independent worker
• 1 - 2 years of experience preferably from a digital media buying/planning agency or healthcare marketing experience  
• Bachelors degree or equivalent experience