Senior Associate, Community

3 Days ago • 2 Years + • Community Management • $66,900 PA - $83,600 PA

Job Summary

Job Description

The Senior Social Marketing Associate will be responsible for building and engaging a vibrant sportsbook community on Discord. Key responsibilities include active participation in the Discord server, responding to player inquiries, creating engaging content and campaigns (giveaways, AMAs, live chats), monitoring community sentiment, and sharing insights to improve products and experiences. The role demands excellent communication, a strong understanding of the sports betting industry, and the ability to moderate high-volume communities, especially during live events. The successful candidate will champion the community's voice while upholding brand standards and adhering to responsible gaming practices.
Must have:
  • 2+ years experience building digital communities (sports/gaming preferred)
  • Discord expertise (mod tools, bots, engagement)
  • Content creation tailored to specific communities
  • Excellent written communication (adaptable tone)
  • Proactive, solutions-focused approach
  • Understanding of sports betting products
Good to have:
  • Experience moderating high-volume communities during live events
  • Knowledge of responsible gaming practices
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

We are looking for a Senior Social Marketing Associate to help us build the most engaged, trusted, and exciting sportsbook community in the game. You’ll be on the front lines of our official Discord server, helping connect, support, and energize our players every day. In this hands-on, execution-focused role, you'll work closely with the Community Lead to bring our brand to life through conversations, content, and events that matter to our players. 

What you’ll do as a Senior Social Marketing Associate

  •  Be an everyday presence in our Discord server, engaging authentically with our players across channels, topics, and live sports moments.

  • Serve as a trusted point of contact, responding quickly and helpfully to player questions and needs.

  • Create and execute community-first campaigns including giveaways, AMAs, live chats, and themed events in partnership with internal and external teams.

  • Monitor sentiment, player behavior, and emerging trends, and share insights regularly to improve products, features, and the overall experience.

  • Champion the community’s voice across the company while upholding our brand tone and standards.

  • Support coverage during sports-heavy periods — evenings, weekends, and big game days (on rotation).

 

What you’ll bring

  • At least 2 years of experience building, moderating, or supporting digital communities; preferably around sports, gaming, or consumer brands.

  • Deep familiarity with Discord, including mod tools, roles, bots, and engagement features.

  • Proven ability to create thumb-stopping content and conversations tailored to specific communities.

  • Excellent written communication skills with a flexible tone: professional, playful, empathetic — whatever the moment calls for.

  • A strong sense of urgency and ownership — you’re fast, proactive, and solutions-focused.

  • An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat.

  • Experience moderating high-volume communities or social platforms during live events is a plus.

  • Knowledge of responsible gaming practices and customer safety.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 66,900.00 USD - 83,600.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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