Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
iLottery Business Intelligence Analyst
The Insights Analyst will provide dedicated analytic expertise for the Lottery Insights group by supporting a specific interactive lottery customer. This role will be customer-facing and be participating in regular presentations and meetings with key stakeholders. The Insights Analyst will use data, tools, and analytic techniques to evaluate industry performance in a number of areas. This includes analysis of internet sales, products, consumers, operations and primary customer research. An in-depth knowledge of spreadsheet applications such as Microsoft Excel is required. Knowledge of SQL is required, with the ideal candidate able to independently write SQL to perform various data extraction and aggregation tasks. Demonstrated proficiency with Tableau is also required. Knowledge of A/B testing is preferred. The Insights Analyst should be naturally curious, excited about analysis, and a good data storyteller. We are looking for a problem solver that can think critically and provide data driven Insights using visualization best practices as needed to our many stakeholders.
Key Responsibilities
Independently maintain and refine key analytic products that are relied upon substantially within the organization
Proactively generate insights based on regular evaluations of the ilottery marketplace
Answer complex ad-hoc questions that arise from internal/external stakeholders
Work to develop new KPI’s that can be used by the organization and our customers
Provide regular reporting of industry trends and happenings to key stakeholders
Use Business Intelligence tools such as Tableau to create and distribute content for our many stakeholders
Support the onsite team with any validation or operations reporting they require
Develop and maintain strong working relationships with key customer stakeholders
Required Skills and Experience
Critical thinker that can provide valuable business insights based on the analysis of data
Strong Tableau background is highly desirable
Willingness to own detailed data validation and routine tasks associated with data projects
Highly organized and capable of independently managing complex analytic projects and products
Strong communicator, with the ability to express findings to a variety of audiences in both written and oral forms using a combination of Tableau, Microsoft Excel, and Microsoft PowerPoint.
Deep knowledge of Microsoft Excel is required
This includes the use of pivot tables, vlookup or index/match, “ifs” statements, conditional formatting, array formulas, etc.
Desire and ability to become substantially adept at using SQL to extract and aggregate data is required; prior experience is strongly desired.
Must have a mentality that aligns with continuous learning, improvement, and personal growth
Must be a self-starter who can independently research, identify appropriate methods, and solve problems
Occasional travel is required for this role (10%)
Must have attained at least a bachelor’s degree from an accredited university
Past experience with click-stream data a plus
Experience with A/B testing and associated analysis is a plus
Supervisory Responsibilities
This position has no supervisory responsibilities.
Job Level Description
Works on short-term assignments that often require the application of independent judgment. Fully competent, career-level individual contributor.
Education
Bachelors degree in related field.
Years of Related Experience
Years of experience 5 to 8 years
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
Work Conditions
Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
It’s an exciting time as Light & Wonder carves its own path forward as the leading cross-platform global game company, and Scientific Games continues as the world’s leading lottery company and partner of choice for government lotteries.
These strategic business transformations have been a year in the making and would not be possible without a true collaborative effort.