Senior Candidate Partnerships Coordinator

Role: Senior Candidate Partnerships Coordinator

Location: UK, London

Job type: Full time, permanent – hybrid

This position offers a hybrid work model, allowing flexibility between working from home and our office.

Typically, employees are expected to work 2 days in the office per week.

Why QS?

At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.

As a Senior Candidate Partnerships Coordinator, this is what you’ll be doing:

The Senior Candidate Partnership Managers is a senior member of the events operations teams with responsibility for the operational efficiency of QS Connect including team supervision and training.  

Role responsibilities 

Process Management and product optimisation

• Assist with the optimisation and automation of QS Connect, collaborating with internal stakeholders to advance the technology.  
• Assisting in aligning QS Connect to business objectives and evolving client feedback.  
• Play a key role in ensuring the accuracy of Automatch technology, responding to feedback and ensuring fast resolution.  

Team

• Deputise for the Candidate Partnerships lead where required.  
• Lead on training and onboarding of the Candidate Partnership Coordinator.  
• Collaborate with the Event Operations team to ensure events are sufficiently staffed.  
• Lead on training of OTD staff and the production of training videos and documentation.  

Client Communication and Management

• Actively collaborate with the sales and customer service team to collect accurate and up-to-date client programme information.  
• Act as a bridge between Candidate Partnership Coordinators and Sales/CSMs, reporting and acting on feedback and ensuring client satisfaction at all QS Connect Events.  

Event Operations and Delivery

• Ensure efficient and best in class OTD operations and delivery at QS Connect and Discover ensuring  
• Travel to and manage QS Connect events, whilst leading any OTD training with wider QS Teams  

 Key skills and experience

• Exceptional organisations skills  
• Experience writing and optimising process documentation  
• Experience training and developing staff  
• Exceptional written and verbal communication skills  
• Outstanding problem solving skills  
• Ability to identify opportunities, assess risks, and drive business success through innovative solutions.  

Please note, if you don't meet all the criteria but believe you have the skills and passion to thrive in this role, we encourage you to apply.

So, who are we and what do we do?

QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.

We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.

Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.

Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.

With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?

We take investing in our people very seriously.

As standard you will have:

• Competitive base salary 
• Access to an annual bonus scheme (for qualifying roles only)
• 25 days annual leave, plus bank holidays – increasing to 27 days after 5 years’ 
• Access to a Buy Holiday scheme allowing you to buy up to 5 additional holiday days per year
• Enhanced maternity and paternity leave 
• Generous pension through Royal London 
• Comprehensive private medical insurance and wellness scheme through Vitality 
• Access to QSmiles – a discount scheme that actually makes a significant difference
• Cycle to work scheme 
• A vibrant social environment and multicultural and multinational culture

But that’s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:

• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation 
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• Access to a variety of diversity and inclusion initiatives and groups 
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
• Support for volunteering and study leave
• Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips 
• Options to join our outstanding global Mentorship programme    

Like what you’ve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive. 

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