Senior Program Manager, Product Team - Health AI
Microsoft
Job Summary
The Senior Program Manager will be the central point of alignment for cross-functional teams, ensuring clarity and collaboration across engineering, product, clinical, data, and operations. Responsibilities include optimizing workflows, building stakeholder trust, managing risks, and leading with empathy. The ideal candidate will have experience in healthcare technology, specifically with regulated medical devices, and a proven ability to manage complex projects in a fast-paced environment. They will work with product managers, engineers, and designers to deliver core health product solutions, and must be comfortable working within a lean team, demonstrating high autonomy and proactive problem-solving. The role requires strong communication, presentation, and collaboration skills.
Must Have
- Experience in healthcare technology (regulated medical devices)
- Cross-functional team alignment & collaboration
- High-quality written & presentation materials
- Risk management & issue resolution
- Strong communication & collaboration skills
Perks & Benefits
- Industry-leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Networking opportunities
Job Description
Overview
At Microsoft AI, our health team is on a mission to help millions of users better understand and proactively manage their health and wellbeing. We’re responsible for ensuring that Microsoft AI’s models and services are useful, trusted and safe across diverse customer health journeys.
For this role the Microsoft Health AI team is looking for a Principal/Senior Program Manager that will help ensure our team of product managers, engineers and designers are best set up to deliver on our core health product solutions. Across all our hires, it’s important for colleagues to share our enthusiasm about the role of technology and AI in health and healthcare, but also appreciate the challenges and risks of delivering effective solutions in a complex and safety critical space. By design, we will remain a lean team (albeit within a much larger organization), and as such you will need to be action orientated, self-sufficient and actively help to cultivate and promote a positive team culture.
Microsoft’s wider mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
*Due to the festive break we will be in touch with candidates in January regarding next steps.
Qualifications
Required/Minimum Qualifications
- Higher degree (e.g. Masters or PhD) OR Bachelor's Degree in Computer Science, Business, Management or related discipline AND experience as a Program Manager in a technology / software product organization.
- Experience in healthcare technology particularly with regulated medical devices
- Ability to produce high quality written and presentation materials with excellent attention to detail
- Strong collaboration, communication and presentation skills
- Work at high speed with autonomy in a rapidly changing environment
- Relish ambiguity/uncertainty
Responsibilities
- Act as the central point of accountable alignment for cross-functional teams, ensuring clarity and driving collaboration across engineering, product, clinical, data, and operations.
- Implement and optimize the tools, trackers, and workflow best practices necessary for our cross-functional teams to execute at high pace and performance.
- Build trust and legibility for executive stakeholders, leveraging data, process controls, and exceptional communication instincts.
- Anticipate and manage operational risks and dependencies, escalating and resolving issues with agility.
- Lead with confidence and empathy, building deep coalitions across diverse functional groups.
- Lean into ambiguity, change, and challenge!