Senior Software Engineer, Marketplace

1 Month ago • 3 Years + • Backend Development

Job Summary

Job Description

As a Senior Software Engineer on the Marketplace Start team, you'll drive engineering projects focused on improving the customer experience and increasing project starts. You'll work on backend development, integrating machine learning models, building APIs, and collaborating with cross-functional teams (product, design, data science). Responsibilities include prioritizing tasks, executing ideas quickly, solving complex technical problems across the stack, and working with mobile and frontend engineers to create engaging user experiences. The team conducts A/B tests and works on features to improve user onboarding, engagement, and conversion.
Must have:
  • 3+ years backend development experience
  • Proficiency in Go, Scala, or Python
  • Database experience (Postgres, DynamoDB)
  • API development experience
  • ML model integration experience
Good to have:
  • Experience with AWS/GCP/Azure
  • Experience with distributed systems
  • Experience in a fast-paced startup
Perks:
  • Virtual-first working model
  • 20 company holidays
  • WiFi reimbursement
  • Cell phone reimbursement
  • Employee Assistance Program

Job Details

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes —  knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

  • Available nationwide in every U.S. county
  • Over 85 million projects started on Thumbtack
  • More than 11 million 5-star reviews and counting
  • Pros earn billions on our platform
  • 1000+ employees 
  • $3.2 billion valuation (June, 2021) 

About the Marketplace team

The Marketplace Start team is a passionate and collaborative group focused on empowering customers to take action on their projects with confidence and ease, helping more customers start projects and get their jobs done. As a team, we will work on projects that support immediate hiring needs, build trust in Thumbtack and our pros, and also engage customers beyond their initial hiring needs. The team collaborates extensively with product, design, data, and applied science partners. As a backend engineer, you will also collaborate with mobile, frontend, and other backend engineers to develop features that directly impact customers on our platforms.

About the Role

We have technical problems ranging from building mobile experiences, optimizing performances, designing high scale backend systems, and embedding machine learning models and AI into the product . Many of the experiences that we build in our apps are to onboard, engage, and convert our users which requires consistent A/B tests in relation to their experiences. Our challenges are pretty open ended, and we move real fast!

Responsibilities 

  • Drive engineering projects to completion, with a tenacious focus on the business impact of those projects. Skilled at prioritizing tasks to deliver on goals with a sense of urgency.
  • Execute new ideas quickly and effectively on the backend while also being a resource to other teams and engineers.
  • Collaborate with applied scientists to connect and implement complex machine learning algorithms to our backend systems to support our growing customer base. 
  • Build exciting new product experiences by partnering with mobile and frontend engineers to solve customer facing problems.
  • Willing, when necessary, to solve tough technical problems at any level of the stack, and be persistent in getting to the solution.
  • Work collaboratively with cross-functional teams such as Product and Design to plan and execute on engineering projects.

What you’ll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • Bachelor’s degree in Computer Science or related field, or equivalent experience
  • 3+ years of industry experience working on backend development
  • You’re fluent in at least one major programming language and would be able to switch between multiple languages. In our stack, we use Go, Scala & Python
  • You have experience building software using databases (e.g. Postgres, DynamoDB, etc.)
  • Familiarity with building APIs for full fledged products
  • Experience with the integration and lifecycle management of machine learning models within backend infrastructures.

Bonus points if you have

  • You’re familiar working with major cloud providers (AWS/GCP/Azure).
  • You have experience building and maintaining reliable, performant distributed systems.
  • You’ve demonstrated your ability to thrive in a fast-paced startup environment

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

#LI-Remote

Benefits & Perks
  • Virtual-first working model coupled with in-person events
  • 20 company-wide holidays including a week-long end-of-year company shutdown
  • Library (optional use collaboration & connection hub) in San Francisco
  • WiFi reimbursements 
  • Cell phone reimbursements (North America) 
  • Employee Assistance Program for mental health and well-being 

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .

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