Service Engineering, Mobile Devices - Mexico City

1 Month ago • 8 Years + • Manufacturing

About the job

Job Description

As a Service Engineering, you will be responsible for the development and execution of service strategies for consumer products. You will work with cross-functional teams to ensure products are designed for manufacturability and serviceability, and develops and implements service processes that meet customer needs. Key responsibilities include leading technical development and execution of service strategies related to NPI product development of Consumer Hardware, working with cross-functional teams to understand customer requirements and guide products design for repairability and serviceability, tracking and reporting on Service Engineering metrics, identifying and implementing opportunities for NPI service improvement, and staying up-to-date on industry trends and best practices in service engineering.
Must have:
  • Bachelor's degree in Mechanical, Electrical, Industrial Engineering or equivalent practical experience
  • 8 years of experience in setting up manufacturing assembly processes
  • Experience driving new product launches or assembly processes
  • Refining within manufacturing operation
  • Excellent cross-functional engineering skills
  • Experience leading a team
Good to have:
  • Master's degree or PhD in Electrical, Mechanical, Industrial, Materials, or a related engineering field
  • Experience in design for manufacturability and serviceability
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Minimum qualifications:

  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or equivalent practical experience.
  • 8 years of experience in setting up manufacturing assembly processes or driving new product launches or assembly processes Refining within manufacturing operation.

Preferred qualifications:

  • Master's degree or PhD in Electrical, Mechanical, Industrial, Materials, or a related engineering field.
  • Experience in design for manufacturability and serviceability.
  • Excellent cross-functional engineering skills and experience leading a team.

About the job

Be part of a diverse team that pushes boundaries, developing custom silicon solutions that power the future of Google's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.

As a Service Engineering you will be responsible for the development and execution of service strategies for consumer products. You will work with cross-functional teams to ensure products are designed for manufacturability and serviceability, and develops and implements service processes that meet customer needs.

Responsibilities

  • Lead the technical development and execution of service strategies related to NPI product development of Consumer Hardware Engineer (HW) Service Operations.
  • Work with cross-functional teams to understand customers’ requirements and collaborate with cross-functional teams to guide products design for repairability and serviceability.
  • Track and report on Service Engineering metrics, such as refining the Service Requirement Definition (SRD) for product design and tracing scores for all products.
  • Identify and implement opportunities for NPI service improvement and setting product design for serviceability / repairability targets.
  • Stay up-to-date on industry trends and best in service engineering.
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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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