Sr Revenue Management Analyst

5 Hours ago • All levels

About the job

SummaryBy Outscal

Must have:
  • Demonstrated Excel and PowerPoint proficiency
  • Strong oral and written communication skills
  • Self-motivated and detail-oriented
  • Proven success collaborating with partners
  • Strong sense of responsibility, ownership, and pride
  • Bachelor's degree in Business, Finance, Economics, or related field
Good to have:
  • Revenue Management, Pricing, or Cruise Industry experience
  • Experience working with Seaware or other inventory control systems
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Job Summary:

Disney Cruise Line Sr. Revenue Management Analyst – Singapore


Our shoreside Cast Members support Crew Members and strategy efforts for our fleet of six ships and growing. Chart the course for an incredible career journey with Disney Cruise Line!

We Are…

Disney Cruise Line Revenue Management is responsible for fleet-wide pricing, revenue planning, and inventory control.  
The Sr. Revenue Management Analyst is the resident expert of their ship and its revenue strategy, and of the fulfillment process for Internal Requests for Guest Staterooms (IRGS).  IRGS is the term used for business travel on DCL ships by Cast Members and vendors.  


The Sr. Revenue Management Analyst is responsible for enacting a selling strategy, supporting pricing decisions that meet revenue goals, and working with other shoreside teams to ensure that each guest and IRGS reservation is paid in full and assigned a stateroom so the pier and onboard teams can provide a seamless guest experience.  They are also responsible for developing and supporting ship specific reporting and onboard pricing strategies.  

Position Responsibilities:

  • Partner with Revenue Manager on inventory control strategies and implement real-time inventory controls in SeaWare, Disney Cruise Line’s reservation system, including opening and managing promotional offers
  • Use SeaWare to book IRGS reservations, view inventory, adjust selling limits, assign staterooms, apply payments, apply manual adjustments, and void fees
  • Monitor exception reports and/or the IRGS system to ensure guests, vendors, and Cast have fully paid applicable deposits and balances, as well as ensure policies are being followed 
  • Partner with various shoreside and shipboard teams to problem solve challenges, apply Guest Communications vouchers to reservations, and process IRGS
  • Work with shipboard and RM team to block rooms for maintenance and IRGS while minimizing impact to guests and revenue
  • Analyze onboard spend to make pricing, product, and inventory recommendations 
  • Partner with multiple departments to conceptualize new shipboard product offerings by providing data backed insights, potential financial impacts, and pricing recommendations 
  • Track and report onboard activity bookings to provide insights into the business and recommendations to improve utilization and take rates
  • Produce local reporting including developing and maintaining tracking for key metrics by market
  • Collaborate with Revenue Manager to generate group quotes for Sales team 
  • Answer IRGS system questions and provide guidance to users, and assist with testing and feedback of new tools and processes
  • Provide back-up support for Revenue Manager in evaluating Revenue Management System pricing recommendations 
  • Apply data analysis and strategic thinking to ad hoc projects to support team priorities
  • Evaluate existing processes and reports and suggest, develop, or implement improvements 

Basic Requirements:

  • Demonstrated Excel and PowerPoint proficiency
  • Strong oral and written communication skills
  • Curiosity about using data to answer questions and communicate recommendations
  • Self-motivated and detail-oriented, with the ability to quickly learn new systems and processes 
  • Proven success collaborating with a range of partners
  • Strong sense of responsibility, ownership, and pride in delivering quality results
  • Bachelor’s degree in Business, Finance, Economics, Industrial Engineering, or related field, or equivalent experience

Stand Out:

  • Revenue Management, Pricing, or Cruise Industry experience
  • Experience working with Seaware or other inventory control system

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

#LI-DNI
 
 

View Full Job Description

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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