Sr. Revenue Operations Manager - Licensed Merchandise

3 Months ago • 8 Years + • Operations • Finance • $148,200 PA - $222,400 PA

Job Summary

Job Description

The Sr. Revenue Operations Manager – Licensed Merchandise will drive revenue growth and optimize processes for PlayStation's global licensed merchandise portfolio. Key responsibilities include managing revenue streams (royalties, guarantees), ensuring data integrity and reporting accuracy, improving operational workflows, collaborating with cross-functional teams (finance, legal, licensing), developing revenue forecasting models, and ensuring compliance with contractual agreements. This role requires expertise in licensing, consumer products, and revenue operations, along with strong analytical and communication skills. The position involves working with global teams across the Americas, Europe, and Asia.
Must have:
  • 8+ years revenue operations experience
  • Data analysis & forecasting expertise
  • Financial reporting proficiency
  • Strong problem-solving skills
  • Cross-functional team collaboration
  • Contractual compliance
Good to have:
  • MBA or advanced degree
  • Experience in entertainment/gaming industry
Perks:
  • Medical, dental, vision insurance
  • Matching 401(k)
  • Paid time off
  • Wellness program
  • Sony product discounts
  • Bonus package

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Sr. Revenue Operations Manager - Licensed Merchandise
San Mateo, CA (hybrid) 

The Team: 

The Global Licensed Merchandise team aims to connect fans with high-quality products inspired by the games and characters they love. We are seeking a seasoned professional to join our team as a Sr. Revenue Operations Manager – Licensed Merchandise, a key role that ensures the operational excellence and financial health of our business.  

The Role:  

You will play a pivotal role in driving revenue growth and optimizing operational processes for PlayStation’s global licensed merchandise portfolio. Critical thinking, attention to detail, and collaboration with global teams are essential in this role to ensure the seamless execution of financial operations. With experience in licensing, consumer products, and revenue operations, you’ll bring your expertise to streamline workflows, manage data integrity, and enable informed decision-making across key regions (Americas, Europe, Asia).  

Key Responsibilities:  

  • Revenue Management & Optimization: Be responsible for end-to-end revenue operations processes, ensuring accurate forecasting, reporting, and analysis of licensed merchandise revenue streams, like Royalties and Guarantees.  
  • Data Integrity & Reporting: Use, maintain, and enhance data systems for accurate and consistent financial reporting; prepare insights and recommendations for stakeholders.  
  • Process Improvement: Identify and implement process enhancements to reduce inefficiencies and improve cross-departmental coordination.  
  • Collaboration & Communication: Partner with licensing, finance, legal, and external partners to align revenue goals, and resolve discrepancies.  
  • Forecasting & Analysis: Develop and refine revenue forecasting models in collaboration with Commercial Finance and Licensed Merchandise teams; analyze sales performance to identify growth opportunities and risks.  
  • Compliance & Contracts: Ensure compliance with contractual agreements, royalty structures, and licensing terms. Perform contract audits with partners to ensure accuracy of reported revenue and outstanding payments.  
  • Systems & Tools: Work with internal and external tools and platforms to optimize revenue operations; evaluate and recommend innovative technologies to enhance productivity.  

Qualifications:  

  • Bachelor's degree in business, finance, operations, or related field; MBA or advanced degree is a plus.  
  • 8+ years of experience in revenue operations, licensing, consumer products, or a related role, preferably within the entertainment, gaming, or CPG industry.  
  • Proven expertise in data analysis, forecasting, and financial reporting.  
  • Strong proficiency in revenue management tools, CRM platforms, and Excel/Google Sheets.  
  • Exceptional problem-solving skills and a driver of continuous improvement.  
  • Ability to communicate and engage to build strong relationships across teams.  
  • Diligent, with a strong ability to manage multiple projects in a fast-paced environment.  

 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

 

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

In addition, this role
is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

 

The estimated base pay range for this role is listed below.

$148,200 - $222,400 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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About The Company

Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/


Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.  


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.

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