Technical Account Manager, Google Cloud Consulting

1 Month ago • 5 Years + • DevOps

Job Summary

Job Description

As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at leading organizations, guiding them through the strategic and technical facets of their cloud transformation journey. You will manage the successful delivery of Professional Services engagements to drive customer adoption of Google Cloud services. This role involves regular engagement with diverse stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team. Responsibilities include accelerating customer adoption of Google Cloud, providing technical guidance, managing timelines and milestones, advocating for customer needs, leading across multiple work streams, developing stakeholder relationships, planning customer events and launches, working with Support and Engineering teams, and developing best practices and assets.
Must have:
  • Bachelor's degree in CS/Engineering or equivalent
  • 5+ years customer-facing experience
  • Cloud operations support experience
  • Fluent English and Japanese/Korean
  • Lead customer cloud adoption
  • Manage timelines and milestones
  • Advocate for customer needs
Good to have:
  • Public cloud migration experience
  • Translating business needs into tech solutions
  • Cross-functional collaboration experience
  • Experience with channel partners
  • Understanding of IT operations, databases, networking, security, application development, etc.

Job Details


Minimum qualifications:

  • Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
  • Ability to communicate in English and Japanese or Korean fluently to engage with customers in Japan or Korea.

Preferred qualifications:

  • Experience in application or workload migration to public cloud providers.
  • Experience translating business requirements into technological solutions.
  • Experience collaborating across business units internally and at large enterprises.
  • Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
  • Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
  • Excellent communication, presentation, problem-solving, and management skills.

About the job

As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at leading organizations, guiding them through the strategic and technical facets of their cloud transformation journey. You will manage the successful delivery of Professional Services engagements to drive customer adoption of Google Cloud services, like Google Compute Engine, Google Cloud Machine Learning, Google Kubernetes Engine, BigQuery, Google Workspace, Google Chrome, and many more. In this role, you will regularly engage with diverse stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
  • Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
  • Develop relationships with stakeholders to understand customer’s business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

Similar Jobs

P99 soft - Data Engineer

P99 soft

Hyderabad, Telangana, India (On-Site)
1 Month ago
Zazz - Cloud Engineer (Azure)

Zazz

(Remote)
3 Months ago
Alphasense - Senior Site Reliability Engineer

Alphasense

(Remote)
2 Weeks ago
Vertx Inc. - Lead Software Engineer

Vertx Inc.

(Remote)
1 Month ago
Veeam Software - Veeam Backup for Linux Engineer

Veeam Software

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Mattel  Inc  - Manager, Development Live Ops

Mattel Inc

El Segundo, California, United States (On-Site)
6 Months ago
ION - Cloud Engineer Kubernetes

ION

Castellazzo Bormida, Piedmont, Italy (Hybrid)
7 Months ago
Google - Cloud Technical Solutions Engineer, Networking

Google

Tokyo, Japan (On-Site)
1 Month ago
Rackspace Technology - Data Architect

Rackspace Technology

Vietnam (Remote)
2 Months ago
DigitalOcean - Senior Cloud Support Engineer

DigitalOcean

Hyderabad, Telangana, India (Hybrid)
7 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Vertx Inc. - Cloud Software Engineer

Vertx Inc.

(Remote)
2 Weeks ago
Reddit - Senior Site Reliability Engineer

Reddit

Berlin, Berlin, Germany (On-Site)
1 Month ago
PlayStation Global - Senior Machine Learning Software Engineer

PlayStation Global

United States (Remote)
2 Months ago
London stock Exchange - Real-Time Technical Architect

London stock Exchange

London, England, United Kingdom (On-Site)
3 Weeks ago
Rackner - Cloud Systems Administrator

Rackner

Charlottesville, Virginia, United States (On-Site)
1 Month ago
Rackspace Technology - Sr. AWS DevOps Engineer (AWS Terraform)

Rackspace Technology

India (Remote)
1 Month ago
Level AI - Senior Machine Learning Engineer

Level AI

Noida, Uttar Pradesh, India (On-Site)
1 Month ago
Canonical - HPC Software Engineer

Canonical

(Remote)
1 Month ago
Palo Alto Networks - Sr Staff DevOps Engineer (Cortex)

Palo Alto Networks

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago
Stacklok - Director of Product Management - AI CodeGen

Stacklok

Bellevue, Washington, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

PwC - Manager - ESG & Social Impact

PwC

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
8 Months ago
Motorola Solutions - Cost Accountant

Motorola Solutions

Penang, Malaysia (On-Site)
2 Weeks ago
Larian Studios - Senior Engine Programmer

Larian Studios

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
2 Years ago
PwC - Manager - Indirect Tax

PwC

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
5 Months ago
OLIVER Agency - Account Director

OLIVER Agency

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
3 Weeks ago
PwC - Experienced Associate - Financial Risk Management

PwC

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
7 Months ago
NinjaVan - Enterprise Sales Specialist, Digital Services

NinjaVan

Subang Jaya, Selangor, Malaysia (Hybrid)
7 Months ago
PwC - Senior Associate - Transfer Pricing

PwC

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
8 Months ago
Tencent - Payroll Associate

Tencent

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
5 Months ago
ByteDance - [MY] Partnership Manager - BytePlus

ByteDance

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

DevOps Jobs

ION - Site Reliability Engineer

ION

London, England, United Kingdom (Hybrid)
7 Months ago
Luxoft - Senior Software Support Engineer

Luxoft

(Remote)
6 Months ago
GoTo Group - Principal SRE Engineer (SE5)

GoTo Group

Bengaluru, Karnataka, India (On-Site)
7 Months ago
NVIDIA - Senior ASIC Front End Infrastructure Engineer

NVIDIA

Louisiana, United States (Hybrid)
2 Months ago
Scale AI - Software Engineer, Cloud Infrastructure

Scale AI

San Francisco, California, United States (On-Site)
7 Months ago
Gaming Innovation Group  - DevOps Engineer

Gaming Innovation Group

St. Julian's, Malta (Hybrid)
2 Months ago
Rackspace Technology - Cloud Practice Engineer III

Rackspace Technology

Jalisco, Mexico (Remote)
1 Month ago
Nagarro - Staff Engineer (Cloud Infrastructure)

Nagarro

Gurugram, Haryana, India (On-Site)
7 Months ago
Varonis  - Technical Support Engineer L2

Varonis

New Delhi, Delhi, India (Remote)
2 Months ago
Kaedim - DevOps Engineer

Kaedim

San Francisco, California, United States (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

About The Company

London, England, United Kingdom (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Taipei City, Taiwan (On-Site)

Zürich, Zurich, Switzerland (On-Site)

Kirkland, Washington, United States (On-Site)

New Taipei, New Taipei City, Taiwan (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug