UX Content Designer

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We are currently seeking an experienced Content Designer with a strong background in UX writing and strategy to join our team on a long-term, REMOTE contract starting ASAP.

As a Content Designer, your role will be critical in ensuring that digital content is not only visually appealing but also user-friendly and easy to navigate. You will leverage your expertise in content, design, and UX best practices to advocate for users by organizing and presenting information in an intuitive way. Your work will ensure seamless user experiences while adhering to brand guidelines, accessibility standards, and competitive research.

Key Responsibilities:

• Optimize content across multiple channels, devices, and touchpoints to meet user needs and enterprise standards.

• Leverage data science and UX research to understand user behaviors, identify opportunities, and minimize friction.

• Collaborate with cross-functional teams—including designers, product managers, accessibility experts, and stakeholders—to shape positive user experiences.

• Develop user stories, guide content priorities, and own content reviews and iterations across stakeholders.

• Ensure consistent voice and tone, adding content directly to wireframes using tools like Figma.

• Lead content design workshops and critiques to refine and elevate user experiences.

Qualifications:

• Bachelor’s or master’s degree in Human-Computer Interaction, Information Architecture, Technical Writing, English, Journalism, or a related field (preferred).

• Over 5 years of experience in UX writing, UX design, or content design.

• At least 2 years of experience with Agile and lean UX practices, and collaborating with cross-functional teams.

• Proficiency in UX wireframing, UX flows, and prototyping tools such as Figma and Miro.

• Experience in regulated industries such as pharmacy or healthcare is a plus.

• Familiarity with enterprise content management systems and usability testing.

Preferred Skills:

• Experience working in large organizations or at an enterprise level.

• Knowledge of Web Content Accessibility Guidelines (WCAG) and regulatory writing constraints.

• Expertise with taxonomy, design systems, and content management systems.

Perks & Benefits:

• Medical, Dental, and Vision Insurance

• Life Insurance

• 401k Program

• Commuter Benefits

• eLearning & Education Reimbursement

• Ongoing Training & Development (To qualify for our benefits package, you must work over 30 hours per week, and the length of the assignment must be a minimum of 10 weeks.)

Ready to make an impact? Apply now! Our recruitment team will be in touch to guide you through the interview process and advocate on your behalf.

Application Deadline: April 8, 2025

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is a drug-free workplace.
• Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.